Taylor Wawa C708 Operator's Manual
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Taylor Wawa C708 Operator's Manual

Heat treatment soft serve freezer
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OPERATOR'S 
MANUAL

Model C708

Heat Treatment
Soft Serve Freezer
Original Operating Instructions
8/30/12 (Original Publication)
080883-M
(Updated 7/26/2019)

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Summary of Contents for Taylor Wawa C708

  • Page 1: Model C708

    OPERATOR’S  MANUAL Model C708 Heat Treatment Soft Serve Freezer Original Operating Instructions 8/30/12 (Original Publication) 080883-M (Updated 7/26/2019)
  • Page 2 Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be the original set of instructions. © 2014, Taylor Company 080883-M Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be...

  • Page 3: Table Of Contents

    Table of Contents Section 1: To the Installer Section 2: To the Operator Section 3: Safety Section 4: Operator Parts Identification Model C708 Exploded View Parts Identification ......4-2 Model C708 Single Spout Door and Beater Assembly .
  • Page 4 Table of Contents Section 8: Troubleshooting Guide Section 9: Parts Replacement Schedule Section 10: Limited Warranty on Equipment Section 11: Limited Warranty on Parts 080883-M...

  • Page 5: Section 1: To The Installer

    Taylor distributor. Note: All repairs must be performed by a Taylor service This machine is made using USA sizes of hardware. All technician. metric conversions are approximate and vary in size.

  • Page 6: Electrical Connections

    TO THE INSTALLER Air-Cooled Machines Electrical Connections Do not obstruct air intake and discharge openings: The Model C708 requires a minimum of 6 in. (152 mm) of IMPORTANT! In the United States, this clearance on both sides and 0 in. in the rear of the machine is intended to be installed in accordance with machine.

  • Page 7: Beater Rotation

    If the supply cord is damaged, it must be replaced by a and skin protected. If refrigerant burns should occur, Taylor service technician to avoid a hazard. flush the area immediately with cold water. If burns are severe, apply ice packs and contact a physician Beater Rotation immediately.
  • Page 8 TO THE INSTALLER Notes: To the Installer Model C708 - WAWA...

  • Page 9: Section 2: To The Operator

    If you require technical assistance, please contact your local authorized Taylor distributor. Note: Your Taylor warranty is valid only if the parts are authorized Taylor parts, purchased from the local authorized Taylor distributor, and only if all required service work is provided by a Taylor service technician.

  • Page 10: Compressor Warranty Disclaimer

    TO THE OPERATOR Compressor Warranty Disclaimer It should also be noted that Taylor does not warrant the refrigerant used in its machines. For example, if the The refrigeration compressor(s) on this machine are refrigerant is lost during the course of ordinary service to...

  • Page 11: Section 3: Safety

    We at Taylor Company are concerned about the safety of the operator when he or she comes in contact with the freezer and its parts. Taylor has gone to extreme efforts to WARNING! DO NOT use a water jet to clean design and manufacture built-in safety features to protect or rinse the machine.
  • Page 12 SAFETY Failure to follow these instructions may result in electrocution. Contact your local authorized Taylor distributor for service. CAUTION! This machine must be placed on a level surface. Extreme care should be taken when moving for any reason. Two or more persons are required to safely move this machine.

  • Page 13: Section 4: Operator Parts Identification

    Operator Parts Identification Section 4 Figure 4-1 Operator Parts Identification Model C708 - WAWA...

  • Page 14: Model C708 Exploded View Parts Identification

    OPERATOR PARTS IDENTIFICATION Model C708 Exploded View Parts Identification Item Description Part No. Item Description Part No. Panel-Side-Left 056963 Panel A-Side-Right X57869-SER Pan-Drip 11-5/8 Long 027503 Cart C20100-000 Pin-Retaining-Hopper CVR 043934 Cover-Access-Front R. 056933 Kit A.-Cover-Hopper X65368 Filter-Air 052779-9 Blade A.-Agitator X56591 Panel A.-Front-Lower X58955...

  • Page 15: Model C708 Single Spout Door And Beater Assembly

    OPERATOR PARTS IDENTIFICATION Model C708 Single-Spout Door and Beater Assembly Figure 4-2 Item Description Part No. Item Description Part No. Handle A.-Draw-Welded X56246 Shaft-Beater 056078 O-ring-1/4 OD x .070W 50 015872 Seal-Drive Shaft 032560 Screw-Adjustment-5/16-24 056332 Blade-Scraper-Plastic 084350 Valve A.-Draw X55820 O-Ring-4 5/8ODX4 1/4IDX3/16 066019...

  • Page 16: X45316-B - Pump A.-Coax

    OPERATOR PARTS IDENTIFICATION X45316-B - Pump A.-Coax Figure 4-3 Item Description Part No. Item Description Part No. Tube A.-Mix Inlet X45318 O-ring-3/4 OD x .103W 015835 Seal-Air Inlet Fitting 045327 Ring-Check 2 In OD x 1/2 020050 Spring-Tapered 1-7/8L 022456 Ring-Check 1-1/4 OD x 3/8 033215 Poppet-Rubber-Black...

  • Page 17: Accessories

    OPERATOR PARTS IDENTIFICATION Accessories Apply the appropriate Taylor approved food safe lubricant. Figure 4-4 Item Description Part No. Item Description Part No. Sanitizer-Stera Sheen *See Note Pail-10 Qt. 013163 Tool-O-ring Removal 048260-WHT Kit A.-Tune-Up (C708) X49463-8A Tool-Shaft-Drive-Pumphopper 057167 Kit A.-Parts Tray (C708)

  • Page 18: Brush A.-Package-Ht X44127

    OPERATOR PARTS IDENTIFICATION Brush A.-Package-HT X44127 Figure 4-5 Item Description Part No. Item Description Part No. Black Bristle Brush 013071 Brush-syrup Port 045079 Double End Brush 013072 Brush Set (3) 050103 White Bristle Brush 1” x 2” 013073 Yellow Bristle Brush 039719 White Bristle Brush 1-1/2”...

  • Page 19: Section 5: User Interface

    User Interface Section 5 Figure 5-1 Item Description Power Switch Liquid Crystal Display (LCD) Keypads Mix Out Indicator Standby Indicator Mix Low Indicator Select (SEL) Key Manager Menu Key Brush-Clean Counter Arrow Keys User Interface Model C708 - WAWA...

  • Page 20: Symbol Definitions

    The display is used to switches, function, and fault indicators. Your Taylor show menu options and notifies the operator if a fault is machine is designed with these international symbols.

  • Page 21: Operating Screen Descriptions

    If the freezer shuts down display is activated when the Cone key or the Manager's again, contact a Taylor service technician. Menu is selected. The display screen will also alert the operator of specific faults detected by the control.
  • Page 22 USER INTERFACE When the power switch is placed in the ON position, the When the temperature of the mix is above 130°F control panel keys become operative. The LCD will either (54.4°C), the screen will display the message HOT be blank or indicate that the machine has been cleaned. PRODUCT, indicating that hot product is in the machine.

  • Page 23: Freezer Locks

    USER INTERFACE Freezer Locks If the machine has hard locked and an attempt is made to enter Auto, the machine will enter the Standby mode and Two types of freezer lock conditions can occur: Hard lock display the following message: or soft lock.
  • Page 24 USER INTERFACE Following are the variable messages for soft lock failures Once the freezer is unlocked by starting a Heat that appear on the third line of the screen. Treatment cycle, the Heat key will illuminate and the following message will be displayed on the screen: Table 5-1 POWER SWITCH OFF Power switch was in the...

  • Page 25: Manager's Menu

    USER INTERFACE Manager's Menu Note: The machine will continue operation in the mode it was in when the Manager’s Menu was selected. The Manager's Menu is used to enter the operator However, the control keys will not be lit and are function displays.
  • Page 26 USER INTERFACE Manager’s Menu Options Reset the SERVINGS COUNTER by pressing the SEL key to advance to the next screen. Press the Up arrow Press the arrow keys to move up or down through the key to move the arrow (>) to Yes and press the SEL key. menu.
  • Page 27 USER INTERFACE Enter the correct month, day, and year. Then press the SEL key to advance to the DAYLIGHT SAVING TIME DST END MONTH (DST) screen. > NOV DAYLIGHT SAVING TIME ENABLED Pressing the SEL key next to the appropriate month will >...
  • Page 28 USER INTERFACE Auto Start Time Auto Standby Time The AUTO START TIME option allows the manager to The AUTO STANDBY TIME option allows the manager to set the time of day at which the machine automatically set the time of day at which the machine automatically enters the Auto mode from the Standby mode.
  • Page 29 Auto mode. Disable HOPPER THERMISTOR FAIL*—Place the power switch in the OFF position. Call a Taylor service technician. Disable the audible tone feature by pressing the Down BARREL THERMISTOR FAIL*—Place the power switch arrow key to move the arrow to “Disable.” Press the SEL in the OFF position.
  • Page 30 USER INTERFACE Fault History Faults in Heat Mode The FAULT HISTORY will display up to 100 faults that HEAT MODE FAILURE—The maximum allowable Heat have occurred. The most recent fault is displayed on mode time exceeded 90 minutes. screen 1. The date, time, and fault description is COOL MODE FAILURE—The maximum allowable cool displayed on each screen.
  • Page 31 USER INTERFACE (L/R) HPR>59F (15C)—The mix temperature in the Line 2 displays the month and day the Heat cycle was hopper exceeded 59°F (15°C). started, and the start and end times of the Heat cycle. (L/R) BRL>59F (15C)—The mix temperature in the Line 3 displays the Heat cycle failure message if one freezing cylinder (barrel) exceeded 59°F (15°C).
  • Page 32 USER INTERFACE System Information Listed below are variable failure code messages which could appear on line 2: System information is displayed on four separate HEAT TIME FAILURE screens. The first screen contains the control and Mix temperature did not rise above 151°F software version installed in the machine.
  • Page 33 USER INTERFACE Current Conditions ENABLE WIFI The CURRENT CONDITIONS screen provides viscosity The ENABLE WIFI screen will enable/disable the WIFI gateway (if the machine has the optional WIFI readings for the product when the machine is running, as equipment). well as hopper and freezing cylinder temperatures for the Press the Up or Down arrow key to make the appropriate machine.
  • Page 34 USER INTERFACE Notes: 5-16 User Interface Model C708 - WAWA...

  • Page 35: Section 6: Operating Procedures

     Note: When lubricating parts, use an approved Figure 6-2 food-grade lubricant (example: Taylor Lube-HP). Note: To ensure the mix does not leak out of the back of the freezing cylinder, the middle section of the driveshaft seal should be convex, or extend out from the WARNING! Make sure the power switch is in seal.
  • Page 36  (See Figure 6-4.) Apply the appropriate Taylor approved food safe lubricant. Figure 6-6 Note: After inserting the driveshaft into the freezing...
  • Page 37 OPERATING PROCEDURES 8. If the blades are in good condition, place the rear 11. If the beater shoes are in good condition, install the scraper blade over the rear holding pin on the beater. beater shoes. (See Figure 6-10.) To prevent costly damage, make sure the hole on the 11532 scraper blade fits securely over the pin.

  • Page 38: Freezer Door Assembly

    1. Before assembling the freezer door, check the Apply the appropriate following for any nicks, cracks, or signs of wear: door Taylor approved food safe lubricant. bearing, door gasket, draw valve, O-rings, and all sides of the door assembly, including the inside of the draw valve bore.

  • Page 39: Mix Pump Assembly

    OPERATING PROCEDURES 7. Slide the fork of the draw handle into the slot of the 9. Install the front drip tray and splash shield under the draw valve. Secure with the pivot pin.  door spout. (See Figure 6-19.) (See Figure 6-17.) 10231 10497 Figure 6-19...
  • Page 40 Once applied, the amount of lubricant should be equal to a paper-thin film. (See Figure 6-23.) 15010 15119 Apply the appropriate Taylor approved food safe lubricant. Figure 6-21 Note: Check rings have two smooth surfaces. A Figure 6-23 concave shape indicates an incorrect assembly. Turn the 5.
  • Page 41 O-ring and the seal into the grooves on the fittings the base of the liquid valve body. (See Figure 6-28.) and thoroughly lubricate these parts.  (See Figure 6-26.) 15007 15005 Apply the appropriate Taylor approved food safe lubricant. Figure 6-28 Figure 6-26 Operating Procedures Model C708 - WAWA...
  • Page 42 (See Figure 6-29.) Apply the appropriate Taylor approved food safe lubricant. 15008 Figure 6-31 13. Install the hex end of the driveshaft into the drive hub at the rear wall of the mix hopper.

  • Page 43: Sanitizing

    OPERATING PROCEDURES Sanitizing 12280 1. Prepare a 2-1/2 gal. (9.5 L) pail of cleaning/sanitizing solution with an active chlorine concentrate of 100 PPM to 200 PPM (parts per million).  Important! Use warm water and follow the manufacturer's specifications. 2. Pour the sanitizing solution over all the parts in the bottom of the mix hopper and allow it to flow into the freezing cylinder.

  • Page 44: Priming

    OPERATING PROCEDURES Note: If the agitator should stop turning during normal 11. Press the Wash and Pump keys and close operation, with sanitized hands remove the agitator the draw valve. (See Figure 6-36.) from the agitator driveshaft housing and brush-clean with sanitizing solution.

  • Page 45: Daily Closing Procedures

    OPERATING PROCEDURES Daily Closing Procedures CAUTION: Make sure the agitator is installed and the switch is in the Auto or Standby mode, or the machine will Important! This procedure must be performed daily. not have a successful Heat cycle. The function of the Heat Treatment cycle is to destroy 10.

  • Page 46: Daily Opening Procedures

    OPERATING PROCEDURES Setup - Complete the Following There are three phases of the Heat cycle: heating, holding and cooling. Each phase has a time limit. If any Make sure your hands are clean and sanitized before one of the three phases fail to reach the proper performing the next steps.

  • Page 47: Manual Brush-Cleaning

    OPERATING PROCEDURES Draining Product from the Freezing 4. When ready to resume normal operation, press the Cylinder Auto key . (See Figure 6-42.) 1. With a pail beneath the door spout, open the draw 13723 .  valve. Press the Wash and Pump keys (See Figure 6-43.) 13724 Figure 6-42...

  • Page 48: Rinsing

    OPERATING PROCEDURES Rinsing Hopper Cleaning 1. Pour 2-1/2 gal (9.5 L) of cool, clean water into the mix 1. Prepare a 2-1/2 gal. (9.5 L) pail of cleaning/sanitizing hopper. Using the white hopper brush, scrub the mix solution with an active chlorine concentrate of 100 to hopper, mix-level sensing probes and the outside of 200 PPM (parts per million).
  • Page 49 OPERATING PROCEDURES 1. Remove the handscrews, freezer door, beater, 5. Remove the pump driveshaft from the drive hub in scraper blades, and driveshaft with driveshaft seal the rear wall of the mix hopper. (See Figure 6-49.) from the freezing cylinder. 2.

  • Page 50: Brush-Cleaning

    OPERATING PROCEDURES Brush-Cleaning 5. Using the black brush, clean the drive hub opening in the rear wall of the mix hopper. (See Figure 6-52.) 1. Prepare a sink of cleaning/sanitizing solution with an active chlorine concentrate of 100 PPM to 200 PPM 12008 (parts per million).

  • Page 51: Section 7: Operator's Checklist

    Deteriorated or cracked water lines  The temperature of the mix in the mix hopper and should be replaced only by an authorized Taylor walk-in cooler should be below 40°F (4.4°C). distributor. ...

  • Page 52: Winter Storage

    OPERATOR’S CHECKLIST Winter Storage Your local Taylor distributor can perform this service for you. If the place of business is to be closed during the winter Wrap detachable parts of the freezer (such as beater, months, it is important to protect the freezer by following...

  • Page 53: Troubleshooting Guide

    Troubleshooting Guide Section 8 Table 8-1 Page Problem Probable Cause Remedy Ref. 1. Soft lock message a. More than 24 hours since the last a. The freezer must go through a Heat appears on display. Heat cycle. cycle every 24 hours. The freezer must now be disassembled and brush-cleaned or placed in a Heat cycle.
  • Page 54 TROUBLESHOOTING GUIDE Page Problem Probable Cause Remedy Ref. 5. No product is being a. Low on mix. The Mix Out light is a. Add mix to the hopper. Return to Auto 6-10 dispensed. mode. b. The power switch is in the OFF b.
  • Page 55 TROUBLESHOOTING GUIDE Page Problem Probable Cause Remedy Ref. 13. Excessive mix leakage a. The seal on driveshaft is a. Lubricate properly or replace the seal. into the long drip pan. improperly lubricated or worn. b. The seal is installed inside out on b.
  • Page 56 TROUBLESHOOTING GUIDE Notes: Troubleshooting Guide Model C708 - WAWA...

  • Page 57: Section 9 Parts Replacement Schedule

    Parts Replacement Schedule Section 9 Table 9-1 Part Description Every 3 Months Every 6 Months Annually Scraper Blades Driveshaft Seal Freezer Door O-ring Front Bearing Front Beater Shoes Draw Valve O-rings Mix Feed Tube O-Rings Pump O-rings Pump Check Rings Pump Drive Shaft O-rings Rubber Poppet White Bristle Brush, 3”...
  • Page 58 PARTS REPLACEMENT SCHEDULE Notes: Parts Replacement Schedule Model C708 - WAWA...
  • Page 59 LIMITED WARRANTY Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or remanufactured part, at Taylor’s option, to replace the failed defective part at no charge for the part.
  • Page 60 LEGAL REMEDIES The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
  • Page 61 Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or remanufactured Part, at Taylor’s option, to replace the failed defective Part at no charge for the Part.
  • Page 62 Taylor. 5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any release sheets and clips for the Product’s upper platen assembly.
  • Page 63 LEGAL REMEDIES The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
  • Page 64 LIMITED WARRANTY ON PARTS Notes: 11-4 Limited Warranty on Parts Model C708 - WAWA...

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