Taylor Wawa C708 Operator's Manual page 54

TROUBLESHOOTING GUIDE
Problem
5. No product is being
dispensed.
6. The product is too soft.
7. The product is too thick.
8. The mix in the hopper is
too warm.
8
9. The mix in the hopper is
too cold.
10. Mix Low and Mix Out
probes are not
functioning.
11. Product is collecting on
top of the freezer door.
12. Excessive mix leakage
from the bottom of the
door spout.
8-2
Probable Cause
a. Low on mix. The Mix Out light is
on.
b. The power switch is in the OFF
position.
c. Machine not in Auto mode.
d. Beater motor is out on reset. The
BEATER OVERLOAD message is
displayed.
e. The pump motor is not running in
the Auto mode.
f. Freeze-up in mix inlet hole.
g. The mix pump ball crank is broken.
h. Feed tube is not properly installed.
a. Draw rate is set too fast.
a. Freezing cylinder not primed
correctly.
b. Air/mix pump incorrectly
assembled.
c. The viscosity control is set too
cold.
d. Freeze-up in the mix inlet hole.
e. Butterfat is in the pump.
a. Hopper cover is not in position.
b. The agitator is not installed.
c. The hopper temperature is out of
adjustment.
a. The hopper temperature is out of
adjustment.
a. Milkstone buildup in the hopper.
a. The top O-ring on the draw valve is
improperly lubricated or worn.
a. Bottom O-ring on the draw valve is
improperly lubricated or worn.
Model C708 - WAWA
Remedy
a. Add mix to the hopper. Return to Auto
mode.
b. Place the power switch to ON and
select Auto mode.
c. Select Auto mode and allow machine
to cycle off before drawing product.
d. Turn the machine off. Press the
RESET button. Restart the machine
in Auto mode.
e. Push the pump reset button. Check
that the pump motor is operating
when the draw valve is raised.
f. Call a service technician.
g. Call a service technician.
h. Make sure the feed tube is properly
installed.
a. Adjust draw rate of 5 oz. to 7-1/2 oz.
(142 g to 213 g) of product by weight
in 10 seconds.
a. Drain the freezing cylinder and
reprime the machine.
b. Follow assembly procedures
carefully.
c. Call a service technician.
d. Call a service technician.
e. Disassemble, clean, and re-install the
pump.
a. Clean and sanitize hopper cover and
place in position.
b. Clean and sanitize the agitator and
install.
c. Call a service technician.
a. Call a service technician.
a. Clean hopper thoroughly.
a. Lubricate properly or replace the 
O-ring.
a. Lubricate properly or replace the 
O-ring.
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6-4
Troubleshooting Guide