Error Messages And Their Meanings - Ricoh 3800C Operating Instructions Manual

Troubleshooting

Error Messages and Their Meanings

If there is an error, one of the following messages may appear on the display. It
might just flash briefly, so if you are watching for errors, stay by the machine and
check the display.
Message
Put original back, check it and press [Start].
Error occurred, and transmission was can-
celed.
4
Cannot detect original size. Place original
again, then press [Start].
LCall Service
Functional problems with facsimile. Please call
service.
Memory is full. Cannot scan more. Transmit-
ting only scanned pages.
- - Out of paper display message - -
If the paper tray runs out of paper, you can have a message appear on the dis-
play asking you to add more paper.
Note
❒ You can turn this function on or off with the User Parameters. ⇒ Chapter 8,
"Changing the User Parameters" (Switch05, Bit7) in the Advanced Features manual
82
Problem and Solution
Original jammed during Memory Transmis-
sion. Place originals that have not been
scanned again.
A document jam occurred during Immediate
Transmission. Press [OK], and then re-send the
page which has not been sent.
An error occurred during Immediate Transmis-
sion. Press [OK], and then re-send the original.
Note
❒ There may be a problem with the machine
or the telephone line (for example noise or
cross talk). If the error re-occurs frequently,
contact your service representative.
The machine failed to detect the size of the
original. Place originals again, and then press
the { { { { Start} } } } key.
There is a problem with the fax function.
Record the code number shown in the display
and contact your service representative. The
copier function will still work normally.
If you press [OK], the machine returns to the
standby mode and starts transmitting pages
which have been scanned.