Chapter 7: Call Related Features; Muting And Unmuting A Call; Placing A Call On Hold And Resuming The Call; Resuming A Held Call By Using Hold Button - Avaya J129 Instructions Manual

Chapter 7: Call related features

Muting and unmuting a call

About this task
If you mute a call on the phone, you must unmute it using the Mute button. If you mute the call on
the Bluetooth headset, you must unmute it on the headset.
Procedure
1. To mute an active call, press Mute.
The Mute button is lit.
2. To unmute the call, press Mute again.

Placing a call on hold and resuming the call

About this task
During a call, you can place the call on hold. When you put a call on hold, both you and the caller
cannot hear each other on the call. While a call is on hold, you can call other contacts. When
multiple calls are held, you can return to the held call by using the up and down arrow keys to
scroll to the required call.
Procedure
1. To put an active call on hold, press the Hold soft key.
2. To resume the held call, press the Resume soft key.

Resuming a held call by using Hold button

About this task
You can resume a held call by using the hold button.
Before you begin
Ensure you have an active held call on the phone.
January 2020 Using Avaya J129 IP Phone SIP
Comments on this document? infodev@avaya.com
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