Avaya J129 User Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. IP Phone
  5. J129
  6. User manual

Avaya J129 User Manual

Hide thumbs Also See for J129:
Table of Contents

Advertisement

Quick Links

See also: Configuration Manual , User Manual
Using Avaya J129 IP Phones
Release 1.0
Issue 1
October 2016
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 20, 2016—11:04 PM (UTC)

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the J129 and is the answer not in the manual?

Questions and answers

Related Manuals for Avaya J129

Summary of Contents for Avaya J129

  • Page 1 Using Avaya J129 IP Phones Release 1.0 Issue 1 October 2016 Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED written consent of Avaya can be a criminal, as well as a civil offense OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL under the applicable law.
  • Page 4 AC adapters shipped with the equipment or specified by This equipment has been tested and found to comply with the limits Avaya to be used with the equipment. If you use any for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5 The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark.

  • Page 6: Table Of Contents

    Placing a call on hold and resuming the call .................... 30 Activating transfer to voice mail October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 7 Finding documents on the Avaya Support website .................... 48 Viewing Avaya Mentor videos .......................... 48 Support October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 8: Chapter 1: Introduction

    This document is intended for people who want to learn how to use product features and capabilities. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 9: Chapter 2: Avaya J129 Ip Phones Overview

    Chapter 2: Avaya J129 IP Phones overview The Avaya J129 IP Phones is a SIP-based phone intended to be used for basic business communications. Physical specifications • Two call appearances • A 128 x 32 graphical LCD • Three softkeys •...

  • Page 10: Physical Layout

    Avaya J129 IP Phones overview Physical layout October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 11 Press the Mute button to mute a call in progress. To unmute the call, press the Mute button again. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 12: Connection Jacks

    Avaya J129 IP Phones overview Connection jacks The following image illustrates the connection jacks that are present on the back panel of Avaya J129 IP Phones models. The image schematically describes which device to connect in which jack. Network Computer...

  • Page 13: Icons On The Deskphone

    Active conference Conference on hold Contrast EC500 Failover Radio button off Table continues… October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 14: Supported Features

    Presence Quick log in Multiple Device Access (MDA) Concurrent log in Table continues… October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 15 Block Calling party info EC500 Yes (The feature is called Mobility) Malicious Call Trace (MCT) October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 16: Chapter 3: Getting Started

    Locking your phone does not log you out. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 17 2. To unlock your phone, press Unlock and enter the password you use for deskphone login. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 18: Chapter 4: Handling Outgoing Calls

    The deskphone clears the last dialed number, if you clear the outgoing call log. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 19: Toggling Between Active Calls

    2. Use the Up and Down Arrow keys to select the number that you want to call. 3. Press Call or OK. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 20: Making An Emergency Call

    1. Long press the 0 key to display the plus sign (+). 2. Dial the number that you want to call. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 21: Chapter 5: Answering A Call

    Use this procedure to turn off the ringer for an incoming call. Procedure From the Phone screen, press Ignore. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 22: Switching To Another Deskphone During An Active Call

    Switching to another deskphone during an active call About this task Avaya J129 IP Phones supports Multiple Device Access (MDA) using which you can register up to 10 SIP devices with your extension. If you register to multiple devices, you can perform functions, such as switching to another registered device during an active call or bridging on to calls at multiple registered devices.

  • Page 23: Making An Unattended Transfer

    Use this procedure to transfer a call on hold to a new outgoing call or an incoming call. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 24 4. When the second person answers the call, press the Transfer softkey. 5. To confirm the transfer, press the Transfer softkey. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 25: Chapter 6: Using Call Forwarding

    4. In theDestination field, enter the number where you want to forward the call. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 26 6. To deactivate the feature, go to theFwd B/NA screen. 7. Press Select or OK. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 27: Chapter 7: Managing Conference Calls

    To toggle between the calls, press Swap. 3. When the second person answers the call, press the Conf softkey. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 28: Putting A Conference Call On Hold

    2. Press Resume or OK or select the call appearance to resume the conference call. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 29: Chapter 8: Using Call Related Features

    • Both: Combines the actions of both audible and visual alerting. • None: Disables the mute alert for your deskphone. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 30: Visual Alerting

    Your system administrator must activate the feature for your extension. Procedure 1. Press Main Menu > Features. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 31: Parking And Unparking A Call

    Your system administrator must activate the feature for your extension. Procedure 1. Press Main Menu > Features. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 32: Setting Up Automatic Call Back

    2. Use the Down Arrow key to go the EC500 screen. 3. Press OK. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 33: Tracing A Malicious Call

    3. In the Destination field, enter the extension number that you do not want the called party to see. 4. Press OK. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 34: Chapter 9: Managing Call History

    3. Press Details. The details section contains: name, extension number, time, date, and duration. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 35: Adding Or Deleting A Call Record From The Call History Menu

    • ClearAll: To clear all entries. • Cancel: To cancel and return to the main menu. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 36: Chapter 10: Managing Contacts

    4. Choose the field that you want to edit. 5. Use the dial pad and softkeys to change the contact information. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 37: Viewing The Contact Details

    2. Select the contact you want to delete. 3. Press More > Details > Delete. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 38: Chapter 11: Managing Your Presence

    4. Enter time in minutes. You can enter any value from 1 to 999. 5. Press Save. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 39: Chapter 12: Managing Voice Mails

    1. Dial the user ID of your voice mail. 2. Follow the voice prompts to listen to your messages. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 40: Chapter 13: Customizing Avaya J129 Ip Deskphones

    5. Press Select to assign the contact to the selected Speed Dial number. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 41: Replacing And Clearing A Speed Dial Contact

    Displaying Call timers About this task Use this procedure to display the duration of calls. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 42: Setting A Ring Tone For Incoming Calls

    2. Use the Down Arrow key to go to the Error Tones screen. 3. Press Change to turn error tones on or off. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 43: Turning Audio Settings On And Off

    • Hearing Aid: Optimizes the sound quality of hearing aids. 3. Press Change to select one of the options. 4. Press Save. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 44: Adjusting The Contrast Of The Display Screen

    Setting the Date Format Procedure 1. Press Main Menu > Settings > Display Settings. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 45: Setting The Time Zone

    • Use the Left and Right Arrow key. • Press - or + softkey. 4. Press Save. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 46: Chapter 14: Related Resources

    Avaya Aura including how to use management tools, Session Manager Table continues… October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 47: Finding Documents On The Avaya Support Website

    6. If there is more than one release, select the appropriate release number from the Choose Release drop-down list. October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

  • Page 48: Viewing Avaya Mentor Videos

    Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...
  • Page 49 ............contacts ................ forwarding ..............25 recents ................34 history ................Dial mode hold ................30 October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 50 ................32 related documentation ............send all calls ..............ring type audio settings ............... October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)
  • Page 51 ............videos .................. voice mail beacon LED ..............39 voice mail user ID ............October 2016 Using Avaya J129 IP Phones Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—October 20, 2016—11:04 PM (UTC)

Table of Contents

Save PDF