Trouble Shooting - IDTECK ITDC ITDCSR EIO88 User Manual

IDTeck – iTDC 2~4 DOOR ACCESS CONTROLLER
B. TROUBLE SHOOTING
☞ Broken or abnormal letters show on the LCD, when powered on.
SRAM backup battery problem or LCD module problem
Cause
1. Initialise the controller and set-up the date and time on SETUP MENU F2->SYS INITIALIZE
Solution
and SETUP MENU F2->TIME SETTING.
2. If you still have problem, please contact a designated service centre.
☞ Can I set the controller to operate in RF only mode for one card and in RF+P/W mode for another?
Cause N/A
Solution 1. Do not mix the working mode for one Reader.
2. But you can set one reader to operate in RF only mode and another one in RF+P/W mode.
☞ The Set-up mode suddenly goes back to the Normal-operating mode.
Cause Time out error
Solution 1. In the Set-up mode, it is programmed to do so when there is no key-in or reading card within
20 seconds.
☞ A valid card became unregistered after batch-downloading IDs from PC.
Cause Wrong procedure during download, or a component defect.
Solution 1. The card ID might be registered only to the controller and not registered in PC. The process of
downloading IDs, iTDC first erase the ID memory of the unit, therefore if the IDs from the PC
didn't contain the card ID, this can happen.
2. Check whether the card ID is registered in PC
3. If not, please register the number and try downloading again.
4. If the trouble remains after the procedure above, contact a designated service centre.
101-001 (iTDC), 101-002 (EIO88), 101-145 (iTDCSR)
.
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