Trouble Shooting - IDTECK Star Finger007 User Manual

B. TROUBLE SHOOTING
? Broken or abnormal letters show on the LCD, when powered on.
Cause Of troubles of its battery in charge of the internal back-up or of circuits near around
Solution 1. Initialize the controller referring "hardware initialization of the manual"
2. Set the current time in Set-Up menu of F1 and turn its power off and on again.
3. If the problem remains after performing 1, 2 of the above, please contact designated service center.
? Unable to enter set-up mode with MASTER ID (default value:'00000000') and P/W(default value: '3141')
(cf. In case FINGER007SR, master ID consists 10digits character. Default ID "0000000000")
Cause
Of internal element error, of unconsciously changed Master ID or of Set-up error
Solution 1. Check Master ID and Master P/W.
Try changing the RF_PIN_ENABLE setting to "ENABLE" through the application S/W.
Try changing the Master ID and P/W through the application S/W.
2. When it is not feasible, initialize the unit in the light of the manual.
Check Backup BAT S/W (Mount hole in the reverse side. Of V4.70 or higher)
- It must be placed "ON".
* Note that all the value will be set to default, including the IDs after initializing.
3. If the trouble remains after the procedure above, contact a designated service center.
? Randomly changed value of in/out define from previously setting value after power reset.
Cause Discharge of RAM Back-Up battery problem during the main power off.
Solution 1. Check Backup Battery S/W : It must be placed ON. (Of V4.70 or higher)
2. Check if the voltage of Back-Up Battery is over 3.6V..
3. If it is over 3.6V, make initialization process as below.
- Turn off the system power and connect 3 wires (pink, cyan and black(GND)).
- Turn on the system power. Then you can enter system initialization mode. Enter <1>key,
then system is initializing.
- After initializing, keep the main power on more than 5 days.
* Aware that all the setting value be back to the default value and data memory be clear.
(ID data clear/Event data clear/ Time Schedule data clear etc.)
4. If after all the above, the problem remains, please contact a designated service center.
20030516
STAR FINGER007
53
User's Manual