Star Micronics XB-2425 User Manual page 156

If the printis faint,or uneven,checkthe following:
Check
Possible remedy
Is the ribbon properly in- Check and reinstall if necessary.
stalled?
Is the ribbon worn out? The ribbon has a long life, but will eventually need
replacing. Fit anew ribbon cartridge if necessary.
If dots ate missingin the printing,checkthe following:
Check
Are dots missing at random
in the printing?
Isa line of dots missing con-
sistently throughout the
printing?
Possible remedy
The ribbon has become slack causing it to get caught
up. Stopprinting, remove theribbon cartridge, recension
and replace it.
The print head may be damaged. Stop printing, and
contact your supplier,
If your applicationsoftwarecannotprint the fonts or charactersselected,
checkthe following:
Check
Is your application software
properly installed?
Are fonts not being selected
properly?
Are characters other than
thoseexpeztedbeingprinted?
Possible remedy
Check the softwwe installation, and re-install the
software if neceasary.
Check the software instaflatiou and insert the com-
mands n=ssary for font changea into the software.
If you have selected the optional fon~ you need to
install the related Font cartridge to the printer.
Eithexyou areusing the wrong Intemationat Character
Set (reset with EDS switches or software commands),
or you have the wrong character set selected (for
example if characters other than IBM block graphic
characters are being printed). Correct this with EDS
switches or the appropriate software sequences.
If the printoutis not what is expected:
Check Possible remedy
Is the printer installed cor-
Your software may think that it is driving a different
rectty? emulation to the one actually seL Check the EDS set-
tings to make sure you have the right emulation.
Is the printer not printing
Use the Hex Dump mode to analyze the output from the
anything that you are ex- canputer totheprinter.This will enable you determine
pecting?
thattherightescape sequence, etc are Mng transmitted.
145