Chapter 16: Managing Features; Hunt Group Busy; Using Hunt Group Busy; Activating Ec500 For Simultaneous Ringing On Multiple Phones - Avaya 9621G Instruction Manual

Chapter 16: Managing features

Hunt Group Busy

Using the Hunt Group Busy feature, users can opt-in or opt-out of the calls specific to the hunt
group. A hunt group is a collection of users who handle similar types of calls. A user can be a part
of multiple hunt groups.
The Features screen displays the Hunt Group Busy buttons. Each Hunt Group Busy button
corresponds to a specific hunt group. The Hunt Group Busy button label includes a unique four-
digit index for each group.

Using Hunt Group Busy

About this task
Use the Hunt Group Busy buttons on the Features screen, to stop or start receiving calls from a
particular hunt group.
Procedure
1. To stop receiving calls from a particular hunt group, press the corresponding Hunt Group
Busy button.
2. To turn off the Hunt Group Busy feature for a particular hunt group and start receiving calls,
press the corresponding Hunt Group Busy button.
Activating EC500 for simultaneous ringing on multiple
phones
About this task
With the EC500 feature, you can program calls in the way that your desk phone and your cell
phone ring simultaneously when there is an incoming call. Using this feature, you can answer
office calls while you are away from your desk. The system administrator has to add your cell
phone number and program the desk phone.
Procedure
1. From the Phone screen, go to the Features screen.
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP
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