Chapter 5: Making A Call; Making An Emergency Call - Avaya 9621G Instruction Manual

Chapter 5: Making a call

About this task
If you are not on a call, dial the number you want to call. If you have earlier configured the dialing
option to "editable" you can edit the number as you enter it, then call it using softkeys; see
call using edit dialing
Press Phone to view the main Phone screen. When the phone displays the Phone screen, press
Phone to move to the top of the call appearance list; press Phone again to display the Home
screen.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or touch an idle call
appearance line.
2. Dial the number you want to call. If you have a favorite icon on the Home screen for the
person you want to call, tap that icon to initiate dialing.
If you are on a mute call, you can select an available call line appearance by using Up or
Down arrows.

Making an emergency call

About this task
If your administrator configured emergency calling for your phone, the Phone screen displays the
Emerg softkey to dial a preset emergency services number.
Note:
You can make an emergency call when your phone is logged out only if your administrator
configured this feature for you. You can also make an emergency call when you lock your
phone.
Important:
During phone failover, when the phone switches between system servers due to a system
failure, the Emerg softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
1. On the Phone screen, tap Emerg.
October 2019
on page 53 for information. Use the Phone screen to view and manage calls.
Using Avaya 9621G/9641G/9641GS IP Deskphones SIP
Comments on this document? infodev@avaya.com
Making a
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