Deactivating The Lncc Feature; Interrupting A Call With A Whisper Page; Making A Priority Call - Avaya 9621G Instruction Manual

Managing features

Deactivating the LNCC feature

Procedure
1. Gain access to the Features screen.
2. Scroll to choose LimitInCalls.
3. Tap the corresponding line.
Result
The deskphone deactivates the Limit Number of Concurrent Calls (LNCC) feature and removes
the LNCC icon from the top line.

Interrupting a call with a whisper page

About this task
Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can hear
the page. Other parties on the call cannot hear the page, and the person who makes the page
cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see
your caller ID. For example, users A and B are on a call. You have an urgent message for user A
and make a whisper page. All three users hear the tone that signals the page, but only user A
hears the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Whisper Page and touch OK.
3. Enter the extension you want to call.
4. Tap Enter to immediately start dialing and deliver your message when the person you
called answers.

Making a priority call

About this task
Use the Priority Calling feature to provide a special type of internal call alerting for the users. The
called party hears a distinctive ringing when the calling party uses Priority Calling.
Procedure
1. Before dialing, gain access to the Features screen.
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP
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