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Cisco Unified Communications Manager (Cisco Unified Cm) - Cisco BE6000 Design Manual

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Cisco Unified Communications Manager (Cisco Unified CM)

Cisco Unified CM (formerly Cisco Unified CallManager) serves as the software-based, call-processing
component of Cisco Unified Communications. CUCM extends enterprise telephony features and functions
to packet telephony network devices such as IP phones, media processing devices, voice-over-IP (VoIP)
gateways, and multimedia applications. Additional data, voice, and video services, such as unified
messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response
systems, interact through CUCM open-telephony application program interface (API).
CUCM is the primary call agent in this CVD. CUCM supports session initiation protocol (SIP), and the
configurations in this document use SIP as signaling protocol for the endpoints.
Cisco Video and TelePresence Endpoints
Cisco video endpoints provide a wide range of features, functionality, and user experiences. Because
endpoints range from desktop video phones and softclients to multiple-screen immersive TelePresence
endpoints, an organization can deploy the right variety of endpoints to meet users' needs. Additionally,
these devices enable users to access multiple communication services, such as:
Voice calls
Video calls
Conferencing
Presence
Desktop sharing
Table 1. Cisco Telepresence and Video Endpoints
Product
Cisco DX Series
Cisco MX Series
Cisco SX Series
Cisco IX Series
Cisco Unified IP Phones 8800/7800
Table 2. Cisco Jabber
Product
Mobile:
Jabber for Android
Jabber for iPhone and iPad
Desktop:
Jabber for Mac
Jabber for Windows
Deploy MRA and B2B Collaboration
Description
Collaboration desk endpoint
Collaboration room endpoint
TelePresence integration solutions
Immersive TelePresence room system
General office phones (video)
Description
Soft client with integrated voice, video, voicemail,
and instant messaging and presence functionality
for mobile devices and personal computers
Introduction
Deploy CUBE
PAGE 8

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