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Cisco BE6000 Design Manual

Cisco BE6000 Design Manual

Video conferencing & recording
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Video Conferencing &
Recording Using Cisco BE6000
Cisco Validated Design Guide
October 2015
© 2015 Cisco Systems, Inc. All rights reserved. (10/12/15)

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Summary of Contents for Cisco BE6000

  • Page 1 Video Conferencing & Recording Using Cisco BE6000 Cisco Validated Design Guide October 2015 © 2015 Cisco Systems, Inc. All rights reserved. (10/12/15)
  • Page 2 Preface PAGE 2...
  • Page 3 Preface PAGE 3...
  • Page 4 Preface Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment.
  • Page 5 CVDs related to this guide. This section is a quick reference only. For more details, see the Introduction. This Cisco validated design guide should be started after Cisco Preferred Architecture for deploying the Unified communications using cisco Midmarket Collaboration, BE6000 cisco validated design guide.
  • Page 6 CVD Navigator This guide is for people with the following technical proficiencies—or equivalent experience: —1 to 3 years configuring voice devices and video single-screen endpoints,  supporting telephony and video applications, and troubleshooting. PAGE 6...
  • Page 7 Introduction Businesses around the world are struggling with escalating travel costs. Growing corporate expense accounts reflect the high price of travel, but travel also takes a toll on the health and well being of employees and their families. Often, the only way to solve a difficult problem is to fly an expert to the location to see the issue and discuss it with the people at the site.
  • Page 8 Cisco Preferred Architectures provide recommended deployment models for specific market segments based on common use cases. They incorporate a subset of products from the Cisco Collaboration portfolio that is best suited for the targeted market segment and defined use cases. These deployment models are prescriptive, out-of-the-box, and built to scale with an organization as its business needs change.This...

  • Page 9: Network Considerations

    Desktop (Cisco 8800 series IP phones, Cisco Jabber and Cisco Desktop Collaboration Experience DX  series) and multipurpose (Cisco TelePresence SX 10 and 20 Quick Set) systems for placing and receiving calls Cisco TelePresence Server on Virtual Machine, Cisco TelePresence Conductor, Cisco TelePresence ...
  • Page 10 Introduction High level network diagram PAGE 10...

  • Page 11: Cisco Unified Communications Manager

    Cisco video endpoints provide IP video telephony features and functions similar to IP voice telephony, enabling users to make point to point and multipoint video calls. Cisco video endpoints are classified into families based on the features they support, hardware screen size, and environment where the endpoint is deployed.
  • Page 12  Record instant CMR conferences  Cisco TelePresence Content Server is trunked to the Unified CM and a dedicated directory number is used for calls towards the TCS. Dial Plan These design uses, single-cluster, centralized call processing. The endpoints use a seven-digit phone number for dialing, which preserves the capability to receive calls from devices that only support only numeric dialing.
  • Page 13 Introduction URI configured on the TelePresence Conductor via the TMS. The CMR numbers and URIs used in the following pattern:   For scheduled CMRs, TelePresence Conductor is SIP trunked to Unified CM. In this document, whenever a user schedules a conference, a randomly generated number is assigned to the scheduled conference for the users to dial in.
  • Page 14 For customers who want to deploy only recording without the conferencing capability, please follow the procedures labelled as (recording only). For the installation of Cisco Unified Communications Manager (Unified CM), refer the “Installing the Cisco Unified CM” process in the Installation Guide for Cisco Business Edition 6000.
  • Page 15 Using the user account that has ability to make configuration changes, log in to the data center switch. If there is a previous configuration on the switch port where BE6000 is connected, bring the port back to its default state by issuing a no in front of each command.
  • Page 16 Inventory Location where the virtual machine will reside. On the Deployment Configuration page, select 8 Cores Cisco TelePresence Server and then click If the Host Cluster page comes, select the host or cluster you want to run the deployed...
  • Page 17 Deployment Details On the Disk Format page, ensure that the default disk format of Thick Provision Lazy Zeroed is selected and then click Tech Tip Because VM performance may degrade during the resizing of a partition, Thin Provision is not recommended.
  • Page 18 The Login information page appears. Tech Tip Cisco recommends that you change the admin account to use a password as soon as possible. To do that, on the Login information page, click PAGE 18...
  • Page 19 Deployment Details Easy Access Configuration Sheet Deploy OVA to host Configure the VM guest Apply licenses on TelePresence Conductor PAGE 19...
  • Page 20 Deployment Details Deploy OVA to host Log in to vSphere to access the ESXi Host. Select Select and browse to the location of the .ova file. Click Tech Tip If the .ova file is already preloaded onto the datastore, you may have to re-enter username and password credentials so that vSphere client can access the web server.
  • Page 21 Deployment Details Configure the VM guest Right-click the VM guest and click . The VM guest will take some time to boot. At the login prompt, enter the username , and the password At the Install Wizard prompt, type , and then press To enter IP information, follow the Install Wizard.
  • Page 22  Personal Multiparty License  Tech Tip For additional licensing details, refer the Cisco Preferred Architecture for Midmarket Collaboration, Design Overview. In your browser, enter the correct IP address and log in as admin. Navigate to On the Option Keys page enter the release key provided in the...
  • Page 23 Installing TMS involves installation of two applications, TMS Core and the TMSPE. Both applications are installed on Windows Server, which is installed as a VM on the BE6000. This CVD installs the TMS applications on Windows Server 2012 Standard 64 bit Edition with Microsoft SQL Server 2012 64 bit installed on it.
  • Page 24 Deployment Details Install Windows Server Log in to vSphere to access the ESXi Host. Select On the Configuration page select and click On the Name and Location page, enter , select Inventory Location and click On the Storage page select the datastore and click PAGE 24...
  • Page 25 Deployment Details On the Virtual Machine Version page, select and click On the Guest Operating System page, select under Guest Operating System, select and click On the CPUs page, select Number of Virtual sockets as 1, select Number of cores per virtual socket as and click PAGE 25...
  • Page 26 Deployment Details On the Memory page, select Memory Size as and click On the Network page, select the How many NICs do you want to connect as 1 and click On the SCSI Controller page, select the appropriate settings and click On the Select a disk page, select , click PAGE 26...
  • Page 27 Deployment Details On the Create a Disk page, select Disk Size as , Disk Provisioning as and click Tech Tip Because VM performance may degrade during the resizing of a partition, Thin provision is not recommended. On the Advanced Options page, select appropriate options and click On the Ready to Complete page, confirm your deployment settings and click Once the VM is created, right click on the newly created VM, select Power and click Install Windows Server 2012 Standard on this newly created VM.
  • Page 28 Tech Tip For additional licensing details, refer the Cisco Preferred Architecture for Midmarket Collaboration, Design Overview. Download the Cisco TMS. zip file from cisco.com. Extract the .zip file. Run the Cisco TMS executable as administrator. Click to continue. PAGE 28...
  • Page 29 Deployment Details On the welcome screen, click PAGE 29...
  • Page 30 Deployment Details On the License Agreement page, click On the database setting page, select Use , enter the username, password to allow the installer to create a new database and click PAGE 30...
  • Page 31 Deployment Details Tech Tip The SQL Server can also be installed off-box for resiliency. page, enter the release key and click PAGE 31...
  • Page 32 Deployment Details On the page, enter the following: TMS Server IPv4 Address—  IP Broadcast/Multicast Addresses for system discovery—  Click On the Zone page, enter the following: Name—  Country/Region—  Click On the page, specify the TMS installation path and click PAGE 32...
  • Page 33 Deployment Details On the page, click to generate the new encryption key and click Click On the page, verify all the settings. Click On the page, click to generate a self-signed certificate and click ok. PAGE 33...
  • Page 34 Deployment Details Click The setup wizard is complete. Install TMSPE on the Windows Server Complete all critical windows update, close all open applications and disable virus-scanning software and other software that may prevent an installation from completing. Make sure that SQL browser service is running and java version 7 is installed (java version 8 is not supported).
  • Page 35 Deployment Details Run the TMSPE installer as Click On the page, select the checkbox and click PAGE 35...
  • Page 36 Deployment Details On the page, click on the component icons and select the for all the components and click On the page, enter the TMS Admin credentials and click PAGE 36...
  • Page 37 Deployment Details On the page, enter the SQL Server information and click page, click After the installation is done, click on the button to complete the setup wizard. The setup wizard is complete. PAGE 37...
  • Page 38 Deployment Details Tech Tip Please refer the latest “Cisco TelePresence Management Suite Installation and Upgrade Guide” for more installation guidelines. Easy Access Configuration Sheet Deploy OVA to host (recording only) Install Windows Server 2008 Standard R2 SP1 (recording only) Install IIS on the Windows Server (recording only)
  • Page 39 Deployment Details Click On the OVF Template Details page click On the and Location page enter as the Name for this TelePresence Content Server VM guest. On the Disk Format page, ensure that the default disk format of is selected and then click Tech Tip Because VM performance may degrade during the resizing of a partition, Thin Provision is not recommended.
  • Page 40 Deployment Details Tech Tip Depending on windows components needing to be added, you may me prompted to reboot the server more than once during the installation. The installer automatically resumes after the server boots. Windows is installed. Install IIS on the Windows Server (recording only) On the VM host, navigate to .
  • Page 41 Deployment Details Install Windows Server Features on the Windows Server (recording only) Navigate to In the Select Features window, select the , and Tools check boxes and click Click Install to install the Backup Features. Navigate to In the Select Features window, click the check box and click Click Install to install the Desktop Experience.
  • Page 42 VM Content Server software on the appliance. Follow the prompts to complete the TCS installation. Run the from the VM Scripts folder in the command prompt to configure the Post-Installer. This will reboot the system. Cisco TelePresence Content Server is installed. PAGE 42...
  • Page 43 Deployment Details Create a user for Conductor Create a user for TMS Configure SIP Create a user for Conductor For TelePresence Conductor to communicate with the TelePresence Server, it must use credentials for a user account that has administrator rights. We recommend that you create a dedicated administrator-level user for this task.
  • Page 44 Deployment Details Create a user for TMS For TMS to communicate with the TelePresence Server, it must use credentials for a user account that has administrator rights. We recommend that you create a dedicated administrator-level user for this task. On the web interface of the virtual TelePresence Server you want to configure, log in as an administrator.
  • Page 45 Deployment Details Configure SIP The TelePresence Server needs the ability to dial out to devices, for example, when an auto-dialed participant is associated with a template in TelePresence Conductor. To do this, the TelePresence Server needs to know where to direct signaling requests. Go to Enter the following values into the relevant fields: Outbound call configuration—...
  • Page 46 Deployment Details Create a user for Unified CM access Create a user for TMS CMR access Create a user for TMS-scheduled conference access Change the system settings Add IP addresses for instant, personal and scheduled CMR conference locations on Conductor Create Service preferences Set up conference bridge pools Add Conference Bridge Pool in Service preference...
  • Page 47 Deployment Details Web access—  API access—  State—  Click Create a user for TMS CMR access For TMS to communicate with TelePresence Conductor, you must configure a user with administrator rights on TelePresence Conductor. We recommend that you create a dedicated Read-write user for this task.
  • Page 48 Deployment Details Enter the following in the relevant fields: Name—  Access level—  Password—  Web access—  State—  Click Create a user for TMS-scheduled conference access Log into TelePresence Conductor as a user with administrator rights. Go to accounts.
  • Page 49 Deployment Details Enter the following in the relevant fields: Name—  Access level—  Password—  Web access—  API access—  State—  Click Change the system settings Navigate to and enter the following values into the relevant fields: System host name—...
  • Page 50 Deployment Details Click Navigate to and set PAGE 50...
  • Page 51 Deployment Details Ensure that under the Status section, the State is . Synchronization can take a couple of minutes. Add IP addresses for instant, personal and scheduled CMR conference locations on Conductor , in the Additional addresses for LAN 1 section click Add the IP addresses used for instant CMRs ( ) and click Tech Tip...
  • Page 52 Deployment Details In the Additional addresses for LAN 1 list, verify that the IP addresses were added correctly. Navigate to options and click . Your network interface changes are applied. Wait for TelePresence Conductor to restart and then verify that the new TelePresence Conductor IP address is active on the network by pinging the IP address from another device.
  • Page 53 Deployment Details Enter the following values into the relevant fields: Service Preference name—  Conference bridge type—  Click Set up conference bridge pools To set up a conference bridge pool, you need to create a conference bridge pool and then add the TelePresence Server to it.
  • Page 54 Deployment Details Enter the following values into the relevant fields, leaving the other fields at their default values: Name—  State—  IP address of FQDN—  Protocol –  Port—  Conference bridge username—  Conference bridge password—  SIP port—...
  • Page 55 Deployment Details Add Conference Bridge Pool in Service preference Go to Click Select under the Pools section. Click Check the radio button stating Click PAGE 55...
  • Page 56 Deployment Details Create a conference template for an instant CMR conference Navigate to templates and click Enter the following into the relevant fields, leaving other fields at their default values: Name—  Conference type—  Service preference—  Participant quality— ...
  • Page 57 Deployment Details Create a conference template for personal CMR conferences Navigate to templates and click Enter the following into the relevant fields, leaving other fields at their default values: Name—  Conference type—  Service preference—  Participant quality—  Optimize resources—...
  • Page 58 Deployment Details Create a conference template for scheduled CMR conference Navigate to templates and click Enter the following into the relevant fields, leaving other fields at their default values: Name—  Conference type—  Service preference—  Participant quality—  Optimize resources—...
  • Page 59 Deployment Details Create a conference alias for an personal CMR conferences Navigate to and click Enter the following into the relevant fields, leaving other fields at their default values: Name—  Incoming Alias (must use regex)—  Conference name—  Priority—...
  • Page 60 Deployment Details Create a conference alias for an scheduled CMR conference Navigate to and click Enter the following into the relevant fields, leaving other fields at their default values: Name—  Incoming Alias (must use regex)—  Conference name—  Priority—...
  • Page 61 Deployment Details Create locations in Conductor Navigate to and click Enter the following into the relevant fields, leaving other fields at their default values: Location name—  Conference type—  Ad hoc IP address (local)—  Template—  Rendezvous IP address (local)— ...
  • Page 62 Deployment Details Click PAGE 62...
  • Page 63 Log into TelePresence Conductor as a user with administrator rights. Navigate to , and click Select the Location as Click on Tech Tip For TelePresence Conductor redundancy, please refer the latest Cisco TelePresence Conductor Clustering with Cisco Unified Communications Manager Deployment Guide. PAGE 63...
  • Page 64 Deployment Details Enable TMSPE on TMS Setup users on TMS Add Conductor for CMR on TMS Setup CMRs on TMS Add Conductor for scheduling on TMS Add TelePresence Server for scheduling on TMS Create conference alias on TMS Configure conference settings on TMS Enable TMSPE on TMS Log into TMS as a user with administrator rights.
  • Page 65 Deployment Details Setup users on TMS Navigate to Click on and then click on Enter when the dialog comes up and click Click on PAGE 65...
  • Page 66 Deployment Details Enter the following into the relevant fields, leaving other fields at their default values: Display Name—  Username—  Password—  Email—  Last Name—  Click PAGE 66...
  • Page 67 Deployment Details Add Conductor for CMR on TMS Navigate to Under , click Click and enter the following into the relevant fields, leaving other fields at their default values: Hostname/IP—  Name—  Port—  Username—  Password—  Domain— ...
  • Page 68 Deployment Details Setup CMRs on TMS Navigate to Systems > Provisioning > Users and click on Video_Users (Local). Under Collaboration Meeting Room Templates, click New Template. Enter the following into the relevant fields, leaving the other fields at their default values: Template Name—...
  • Page 69 Deployment Details Click PAGE 69...
  • Page 70 Deployment Details Select the radio button for under the Templates and click The CMR template is applied to all the users in group. Add Conductor for scheduling on TMS Navigate to Click on on the left folder view and then click on on the right Discovered Systems section.
  • Page 71 Deployment Details Enter the following into the relevant fields: Specify Systems by IP Addresses or DNS Names—  ISDN Zones—  IP Zones—  Time Zones—  Usernames—  Passwords—  Persistent Template—  Usage Type—  Click Click PAGE 71...
  • Page 72 Deployment Details Add TelePresence Server for scheduling on TMS Navigate to Click on on the left folder view and then click on on the right Discovered Systems section. Enter the following into the relevant fields: Specify Systems by IP Addresses or DNS Names— ...
  • Page 73 Deployment Details Create conference alias on TMS Navigate to Click on under Discovered Systems and then click tab. Click Enter the following into the relevant fields: Name—  Alias Pattern—  Priority—  Prefer for Multiscreen—  Allow Booking—  Click PAGE 73...
  • Page 74 Deployment Details Configure conference settings on TMS Navigate to Click on under Discovered Systems and then click tab. Enter the following into the relevant fields: Numeric ID Base—  Numeric ID Step—  Click Navigate to Enter Click PAGE 74...
  • Page 75 Deployment Details Easy Access Configuration Sheet Configure region for video Configure device pool for video and add the video region Configure Unified CM trunk to TelePresence Conductor for personal and scheduled CMR conferences Configure Unified CM trunk to Conductor for instant CMR conferences Configure SIP Trunk Security Profile for TCS (recording only) Configure SIP Profile for TCS (recording only) Configure Unified CM directory number route pattern for personal and scheduled CMR...
  • Page 76 Enter the following into the relevant fields, leaving the other fields at their default values: Device Pool Name—  Cisco Unified Communications Manager Group –  Date/Time Group –  Region— ...
  • Page 77 Deployment Details Click PAGE 77...
  • Page 78 Deployment Details Configure Unified CM trunk to TelePresence Conductor for personal and scheduled CMR conferences A trunk is a communications channel on Unified CM that enables it to connect to other servers. Using one or more trunks, Unified CM can receive or place voice, video, and encrypted calls, exchange real-time event information, and communicate in other ways with call control servers and other external servers.
  • Page 79 Deployment Details Click Click Configure Unified CM trunk to Conductor for instant CMR conferences Navigate to , and then click in order to create a new SIP trunk. Enter the following into the relevant fields: Trunk Type—  Device Protocol— ...
  • Page 80 Deployment Details Enter the following into the relevant fields, leaving other fields at their default values: Device Name—  Device Pool—  Destination Address—  Destination Port—  SIP Trunk Security Profile—  SIP Profile—  Normalization Script—  Click Click PAGE 80...
  • Page 81 Deployment Details Configure SIP Trunk Security Profile for TCS (recording only) Navigate to , and then click Enter the following into the relevant fields, leaving other fields at their default values: Name -  Accept out-of-dialog refer –  Accept unsolicited notification – ...
  • Page 82 Deployment Details Configure SIP Profile for TCS (recording only) Navigate to , and then click Click on the icon on the right side of Enter the following into the relevant fields, leaving other fields at their default values: Name - ...
  • Page 83 Deployment Details Click Configure Unified CM directory number route pattern for TCS (recording only) Navigate to , and then click in order to create a new route pattern. Enter the following into the relevant fields, leaving other fields at their default values: Route Pattern—...
  • Page 84 The regular Unified CM SIP route pattern routing cannot be used for routing calls to the personal CMR conferences created in this document because Unified CM can route URIs only based on domains (e.g. cisco.local) and not the URIs created for the personal CMR conferences (e.g. cmr@mmcvd.ciscolabs.com).
  • Page 85 Deployment Details Select from the dropdown list under and click Select the under the click Go back to page by clicking on the tab on top right corner of the page, selecting the and then clicking PAGE 85...
  • Page 86 Deployment Details Navigate to and select as the under the tab. Navigate to and click Enter the following into the relevant fields: Name—  Route String—  Tech Tip The Route String is just a name, it does not represent that the user will have to dial *cmr.mmcvd.ciscolabs.com.
  • Page 87 Deployment Details Overwrite File if it exists—  Click Navigate to Enter the following into the relevant fields: File Name—  Imported Global Dial Plan Catalog—  Run Immediately—  Click Navigate to Click Enter the following into the relevant fields, leaving other fields at their default values: IPv4 Pattern—...
  • Page 88 Deployment Details Click Configure Conductor as conference bridge This procedure describes configuring Conductor as a conference bridge in Unified CM for instant CMR conferences. Navigate to , and then click in order to create a new conference bridge. Enter the following into the relevant fields, leaving other fields at their default values: Conference Bridge Type—...
  • Page 89 Deployment Details Click Make sure that the Conference Bridge shows as registered to the Unified CM. PAGE 89...
  • Page 90 Deployment Details Configure MRG and MRGL for video and add Conductor to this MRG Navigate to , and then click , enter , select and click the down arrow to move it down to the Click Navigate to , and then click , enter PAGE 90...
  • Page 91 Deployment Details , select and click the down arrow to move it down to the Click Add this MRGL to the device profile for video Navigate to , and then click in order to list all configured Device Pools. Select , select Click PAGE 91...
  • Page 92 Deployment Details Configure Site settings (recording only) Configure Recording Alias (recording only) Configure Site settings (recording only) Navigate to In SIP settings, enter the following in the relevant fields: SIP enabled –  SIP display name –  Registration – ...
  • Page 93 Deployment Details SIP address (URI) -  Click PAGE 93...
  • Page 94 Deployment Details Configure Unified CM for endpoints Configure SX20 Configure Unified CM for endpoints Navigate to , and then click , select , and then click Click Enter the following into the relevant field, leaving the other fields at their default values: MAC Address—...
  • Page 95 Deployment Details Click Click , enter , and then click PAGE 95...
  • Page 96 Deployment Details Under , enter as the URI and click PAGE 96...
  • Page 97 Deployment Details Configure SX20 Navigate to , enter , and then click PAGE 97...
  • Page 98 Deployment Details Dial TCS URI (recording only) Dial TCS URI (recording only) Dial and wait till the countdown finishes and is 0. Now the call to the TCS will be recording till the call is put to an end. PAGE 98...
  • Page 99 Deployment Details Initiate instant CMR conference Create Personal CMR conferences Initiate Personal CMR conference Create scheduled CMR conference Initiate instant CMR conference Call from After the call is connected, press on the button. Call from Press the button. Create Personal CMR conferences Open a browser, type in the navigation space and click...
  • Page 100 Deployment Details Click on Click Enter the personal CMR name as and click PAGE 100...
  • Page 101 Deployment Details On the Set your , click The Personal CMR conference is created. PAGE 101...
  • Page 102 Deployment Details Initiate Personal CMR conference Call from Call from Call from Create scheduled CMR conference Open a browser, type in the navigation space and click Click Click PAGE 102...
  • Page 103 Deployment Details Add Video and/or audio Call-in. Enter as Title. Click Open a new browser, type in the navigation space and click Navigate to PAGE 103...
  • Page 104 Deployment Details Click Click on tab. PAGE 104...
  • Page 105 Deployment Details Join TCS as an instant CMR conference participant (recording only) Join TCS as an instant CMR conference participant (recording only) In the instant CMR conference, click on the button and dial and wait till the countdown finishes and is 0. Click the button.
  • Page 106 Appendix A: Product List PAGE 106...
  • Page 107 Appendix A: Product List Feedback Please send comments and suggestions about this guide to collab-mm-cvd@external.cisco.com. Printed in USA CXX-XXXXXX-XX 09/15 PAGE 107...