Emerson Daniel 3410 Series Instructions For Use, Maintenance And Installation Manual page 28

Troubleshooting
June 2019
Table 2-1: Troubleshooting
Error
Communicating with meter but all chords
display failures
Cannot communicate with Daniel MeterLink
program
Cannot communicate with Field Communicator
Cannot communicate with AMS Device Manager Refer to the AMS Books Online help
28
Maintenance and Troubleshooting manual
(continued)
Recommended action(s)
— A blocked Streaming port will report an
error message "Unable to open a control
socket". This will occur when opening
the Signal Analyzer window or clicking
Read or Stream to File in the Waveform
Viewer.
• Verify that the resistance of transducers is
within Specification (2 Ω).
• Check the Acquisition Module.
• Check the interconnect cables between the
Base assembly and the Transmitter
Electronics Enclosure.
• Ensure that the meter is properly powered.
• Ensure that the computer cable is properly
connected and check your interface pins
(RS-485 or RS-232).
• Verify that the communication parameters
of the Daniel MeterLink program are
correctly set.
• Check RS-485 or RS-232 communication
LEDs.
• Refer to the Emerson 475 Field
Communication User's Manual, Rev D. This
manual may be downloaded from the
following location:
www.fieldcommunicator.com
Note
The 375 Field Communicator is no longer
available for purchase since the release of the
475 Field Communicator. Customer supports
remains available.
documentation and support at the following
web site:
catalog/asset-reliability/ams-ams-device-
manager
P/N 3-9000-769
http://
https://www.emerson.com/en-us/
Gas Ultrasonic Flow Meters