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Sony STR-DN1020 Operating Instructions Manual Page 117

Multi channel av receiver.
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No sound is output from the receiver
and TV speaker.
• Check the setting of "Audio Out" in the
HDMI Settings menu (page 98).
• Check that the equipment is connected
correctly to the HDMI jack for that
• You cannot listen to the Super Audio CD
by connecting HDMI.
• Depending on the playback equipment,
you may need to set up the HDMI setting
of the equipment. Refer to the operating
instructions supplied with each
• Be sure to use a High Speed HDMI cable
when you view images or listen to sound,
especially for the 1080p, Deep Color
(Deep Colour) or 3D transmission.
• Sound may not be output from the receiver
while the GUI appears on the TV screen.
Press GUI MODE to select "GUI OFF".
• Make sure the TV is compatible with the
System Audio Control function.
• If the TV does not have System Audio
Control function, set the "Audio Out"
settings in HDMI Settings menu to
– "TV+AMP" if you want to listen to the
sound from the TV speaker and
– "AMP" if you want to listen to the
sound from the receiver.
• When you connect the receiver to a video
equipment (projector, etc.), sound may not
be output from the receiver. In this case,
select "AMP".
• If you cannot listen to the sound of the
equipment connected to the receiver while
TV input is selected on the receiver.
– Be sure to change the input of the
receiver to HDMI when you want to
watch a program on the equipment
connected via HDMI connection to the
– Change the TV channel when you want
to watch a TV broadcast.
– Be sure to select the correct equipment
or input you want when you watch a
program from the equipment connected
to the TV. Refer to the operating
instructions of the TV on this operation.
Recording cannot be carried out.
• Check that the equipment is connected
• Select the source equipment using the
input buttons (page 46).
indicator does not light up in blue.
• Check that the playback component is
connected to a digital jack and the input is
selected properly on this receiver.
• Check whether the input source of the
software being played back corresponds to
the multi channel format.
• Check whether the setup on the playback
component is set to multi channel sound.
• Check to make sure the selected digital
audio input jack is not assigned to other
inputs in "Input Assign" in the Input
Option menu (page 86).
There is a time gap between the audio
output and visual display.
• Check that the PARTY STREAMING
function is not being used. To close a
PARTY, press SHIFT, then hold down
PARTY until "CLOSE PARTY" appears.
For details, see page 77.


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