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5.
6.
7.
Troubleshooting
For best results, make connections in the following order. Turn on:
1.
2.
3.
If the output AV device cannot be remotely controlled, check the following:
Power Connections
1.
2.
Data Connections
1.
2.
3.
If you are still experiencing problems, call the Extron S3 Sales & Technical Support Hotline.
Configuration
If, when configuring a unit, the MAC address on the rear panel is not visibly accessible and
the IP address is not known, use the direct PC connection method (see
and Control
NOTE: If the unit is not new (for example, out of the box), see
Passwords were set up for the connected system, so you are prompted to log in as
Administrator or User.
NOTE: The factory configured passwords for all accounts on this device have
been set to the device serial number. In the event of a complete system reset,
the passwords convert to the default, which is no password (see
changing passwords
Once you are connected, you can enter serial (ASCII) commands as desired.
When you are through entering commands to the IPL T CR48, type
command prompt to quit Telnet.
Control devices (such as a PC or laptop)
IPL T CR48
Output devices (such as projector lifts, screen lifts, and lighting systems)
Ensure that all devices are plugged in.
Ensure that each device is receiving power. The power LED on the front panel of the
IPL T CR48 lights if the device is receiving power.
Check the cabling connections and make adjustments as needed. The LINK LEDs
on the IPL T CR48 and the computer should be solid green if a network connection
is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the
wrong type of cable is being used (see
Try to ping the unit by typing
prompt or use the web address provided to you by your system administrator.
If you get no response:
a.
Ensure that your unit is using the appropriate subnet mask (check with your system
administrator).
b.
Ensure that your PC does not have a software firewall program that might block the
IP address of the unit.
If contact is established with the unit but the unit web pages cannot be accessed by
your web browser, verify (in the
your web browser is configured for direct network connection and not set up to use a
proxy server.
on page 16).
on page 9 for instructions on how to reset the IP back to factory default.
on page 19 to change a password).
Connecting the Hardware
ping 192.168.254.254
or
Options
Preferences
IPL T CR48 • Communication and Control
Setting and
at the
quit
on page 11).
at the
command
Windows
menu of the browser) that
Communication
Resetting the Controller
33
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