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personal information as well as prohibit the use thereof.
Global Operations
We transfer and process your information globally both in our own facilities and with service providers,
or partners, regardless of where you use our Services. The laws, regulations, and standards of the
country in which your information is stored or processed may be different from those of your own
country.
California Privacy Rights:
Pursuant to Section 1798.83 of the California Civil Code, residents of California
can obtain certain information about the types of personal information that companies with whom
they have an established business relationship have shared with third parties for direct marketing
purposes during the proceeding calendar year. In particular, the law provides that companies must
inform consumers about the categories of personal information that have been shared with third
parties, the names and addresses of those third parties, and examples of the types of services or
products marketed by those third parties. To request a copy of the information disclosure provided by
HIKVISION pursuant to Section 1798.83 of the California Civil Code, please contact us at the contact
information below in Contact Us. Please allow 30 days for a response.
Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy
Policy. You can always reach us through the below contact information:
A&E Program: aepartners.usa@hikvision.com
Cybersecurity: security.usa@hikvision.com
Dealer Partner Program: partners.usa@hikvision.com
Marketing: marketing.usa@hikvision.com
OEM/ODM: oem.usa@hikvision.com
Sales: inside.usa@hikvision.com
Technical Support: techsupport.usa@hikvision.com
Canadian Technical Support: techsupport.ca@hikvision.com
Need Help with This Product/Product Detail feature: inside.usa@hikvision.com
A&E partner inquiries (user registration, new project support, etc.): aepartners.usa@hikvision.com
HDP partner inquiries (user registration, new partner registration, etc.): partners.usa@hikvision.com
US Hikcentral Trial Version Request: sales.usa@hikvision.com
Canada Hikcentral Trial Version Request: sales.canada@hikvision.com
Hikvision Robotics Division: robotics.USA@hikvision.com
Hikvision OEM/ODM Division: OEMODM.usa@hikvision.com
A&E partner registrations: sarkis.timourian@hikvision.com
RMA: rma.usa@hikvision.com
Customer Service: csr.usa@hikvision.com
Careers: hr.usa@hikvision.com
Hikvision B2B Portal: b2b.usa@hikvision.com
Please provide: (i) your name (or nickname), your country or region of residence and your preferred
method of contact; and (ii) the details of your request or comment along with any corresponding
Website links.
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