Problems When Booting The Device - Siemens SIMATIC IPC627E Operating Instructions Manual

Problem
Wrong time and/or date on the
PC.
Time and date are still incor-
rect even after correct setting
in the firmware (BIOS)
USB device not responding.
B.2.2

Problems when booting the device

Problem
After changing the hard disk,
the system does not boot from
the RAID array
After changing the drive, "un-
used" is indicated for the rele-
vant SATA port
Computer does not boot or
"Boot device not found" is
displayed.
SIMATIC IPC627E
Operating Instructions, 12/2018, A5E44297201-AA
Cause
The backup battery is dead.
USB ports are deactivated in the
firmware (BIOS)
Operating system does not support
the USB port.
Cause
RAID array does not have highest
boot priority
System was booted without func-
tioning hard disk. The removable
tray might not be fully pushed in.
The boot medium is not approved
The boot device is not in first place
of the boot priority in the firmware
(BIOS)
The boot data storage medium is
set up with GPT, and UEFI boot is
deactivated in the firmware (BIOS)
Remedy
1. Open the firmware configuration menu. To do
this, press the <F2> key during the boot opera-
tion.
2. Set the date and time in the "Main" tab.
Replace the backup battery.
Use a different USB port or activate the port.
Activate the "Legacy USB Support" setup pa-
•
rameter in the "Advanced > USB Configuration"
menu of the BIOS Setup.
For other devices, you need the USB device
•
drivers for the required operating system.
Remedy
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device":
Permit RAID system in the boot priority
•
Give RAID system top boot priority
•
Reboot the system with a functioning hard disk.
Set the boot priority in the firmware (BIOS) under
"Boot > Boot device" to "Enabled".
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device".
Activate UEFI mode in the firmware (BIOS).
Technical support
B.2 Troubleshooting
153