Problems With Raid Systems; Problems When Using Expansion Cards - Siemens SIMATIC IPC627E Operating Instructions Manual

Technical support
B.2 Troubleshooting
B.2.3

Problems with RAID systems

Problem
The RAID software reports the
following errors:
The RAID plug-in failed to
•
load, because the drive is
not installed.
The Serial ATA plug-in
•
failed to load, because the
driver is not installed cor-
rectly.
The Intel Storage Con-
• ®
sole was unable to load a
page for the following rea-
son:
– A plug-in did not pro-
vide a page for the se-
lected device
– A plug-in failed to load
B.2.4

Problems when using expansion cards

Problem Cause
The device crashes
•
during startup.
•
•
•
154
Cause
RAID is not activated
RAID is activated
I/O addresses are assigned
twice.
Hardware interrupts and/or
DMA channels are assigned
twice
Signal frequencies or signal
levels are not adhered to
Different pin assignment
Remedy
The messages have no negative effect on the opera-
tion of the device and can be ignored.
Acknowledge the messages.
Install the software again with the help of the sup-
plied data storage medium.
Remedy
Check your computer configuration:
If the computer configuration corresponds to the delivery
•
condition, contact your technical support team.
In the case of a change in the configuration, restore the
•
delivery condition. To do this, remove the expansion card
and restart the device. If the error no longer occurs, the ex-
pansion card was the cause of the fault. Replace this with a
Siemens expansion card or contact the supplier of the ex-
pansion card.
If the device still crashes, contact your technical support team.
Operating Instructions, 12/2018, A5E44297201-AA
SIMATIC IPC627E