Problems When Booting The Device - Siemens SIMATIC IPC547J Operating Instructions Manual

Problem
Time and date are wrong even
after correctly setting them in
the firmware (BIOS)
USB device not responding
B.2.2

Problems when booting the device

Problem
After changing the hard disk,
the system does not boot from
the RAID system
After changing the hard disk,
"Unused" is indicated for the
relevant SATA port.
Computer does not boot or
"Boot device not found" is
displayed.
The startup of a Windows
operating system located on a
GPT data storage medium is
aborted with the following
error message:
"Status: 0xc0000225 Info: The
boot selection failed because a
required device is inaccessible"
Operating Instructions, 01/2021, A5E43920357-AA
Cause
The backup battery is dead.
USB ports are deactivated in the
firmware (BIOS)
Operating system does not support
XHCI
USB-2.0/3.0 device connected
although USB-2.0/3.0 is deactivated
Operating system does not support
the USB interfaces
Cause
RAID system does not have highest
boot priority
System was booted without
functioning drive. The removable
tray might not be fully pushed in.
The boot medium is not approved
The boot device is not in first place
of the boot priority in the BIOS
setup
The boot data storage medium is
set up with GPT, and UEFI boot is
deactivated in the firmware (BIOS)
The settings in the boot loader file
"BCD" are incorrect or damaged.
Remedy
Replace the backup battery.
Use a different USB port or activate the port.
Activate the firmware setting "PS/2 Emulation" in the
firmware (BIOS) under "Advanced > USB
Configuration".
Activate the USB.
• Activate the firmware setting "Legacy USB
Support" in the firmware (BIOS) under "Advanced
> USB Configuration".
• For other devices, you need the USB device
drivers for the required operating system.
Remedy
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device".
• Permit RAID system in the boot priority
• Give RAID system top boot priority
Reboot the system with a functioning hard disk.
Set the boot priority to "Enabled" in the firmware
(BIOS) under "Boot > Boot device".
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device".
Activate UEFI mode in the firmware (BIOS).
Restore the Windows® operating system.
You can find the files and descriptions needed for
this on the supplied data storage medium.
Technical support
B.2 Troubleshooting
187