Warranty - Ametek Reichert Phoroptor VRx User Manual

Warranty

Warranty and Limitation of Liability
This product is warranted by Reichert Technologies ("Reichert") against defective material and workmanship
under normal use for a period of two years from the date of invoice to the original purchaser. (An authorized
dealer shall not be considered an original purchaser.) Under this warranty, Reichert's sole obligation is to
repair or replace the defective part or product at Reichert's discretion.
This warranty applies to new products and does not apply to a product that has been tampered with, altered
in any way, misused, damaged by accident or negligence, or that has the serial number removed, altered or
effaced. Nor shall this warranty be extended to a product installed or operated in a manner not in accordance
with applicable Reichert instruction manual, nor to a product that has been sold, serviced, installed or repaired
other than by a Reichert factory, Technical Service Center, or authorized Reichert Technologies Dealer.
Lamps, bulbs, charts, cards and other expendable items are not covered by this warranty.
All claims under this warranty must be in writing directed to the Reichert factory, Technical Service Center, or
authorized instrument dealer making the original sale and must be accompanied by a copy of the purchaser's
invoice.
This warranty is in lieu of all other warranties implied or expressed. All implied warranties of merchantability
or fitness for a particular use are hereby disclaimed. No representative or other person is authorized to make
any other obligations for Reichert. Reichert shall not be liable for any special, incidental, or consequent dam-
ages for any negligence, breach of warranty, strict liability or any other damages resulting from or relating to
design, manufacture, sale, use or handling of product.
PATENT WARRANTY
If notified promptly in writing of any action brought against the purchaser based on a claim that the instru-
ment infringes a U.S. patent, Reichert will defend such action at its expense and will pay costs and damages
awarded any such action, provided that Reichert shall have sole control of the defense of any such action with
information and assistance (at Reichert's expense) for such defense, and of all negotiation for the settlement
and compromise thereof.
PRODUCT CHANGES
Reichert reserves the right to make changes in design or to make additions or improvements in its products
without obligation to add such to products previously manufactured.
CLAIMS FOR SHORTAGES
We use extreme care in selection, checking, rechecking and packing to eliminate the possibility of error. If any
shipping errors are discovered:
1. Carefully go through the packing materials to be sure nothing was in advertently overlooked when the unit
was packed.
2. Call the dealer you purchased the product from and report the shortage. The materials are packed at the
factory and none should be missing if the box has never been opened.
3. Claims should be filed within 30 days.
CLAIMS FOR DAMAGES IN TRANSIT
Our shipping responsibility ceases with the safe delivery in good condition to the transportation company.
Claims for loss or damage in transit should be made promptly and directly to the transportation company.
If, upon delivery, the outside of the packing case shows evidence of rough handling or damage, the transpor-
tation company's agent should be requested to make a "Received in Bad Order" notation on the delivery re-
ceipt. If within 48 hours of delivery concealed damage is noted upon unpacking the shipment and no exterior
evidence of rough handling is apparent, the transportation company should be requested to make out a "Bad
Order" report. This procedure is necessary in order for the dealer to maintain the right of recovery from the
carrier.
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