Ricoh BRG-P1 Field Service Manual page 246

6. Troubleshooting
• Check the paper cassette and make sure that the paper size and type matches the settings
selected in the printer driver.
• Press the [Form Feed] key, select a paper tray containing paper of the specified size and type,
and then print.
• Cancel the print job.
Print Cartridge(s) Not Detected/Cover Open
• The right front cover is open. Close the right front cover.
• The print cartridges are not installed or are installed incorrectly. Install the print cartridges
correctly.
Printer Error
An error has occurred in the printer. An error code ("SC###-"##") appears at the end of the
message.
1. Cycle the printer off/on.
2. If the printer has just been moved from a cold location to a warm room, wait at least 1 hour
and try again.
Replace Ink Collector Unit (Consumables)
The ink collector is full. Printing cannot continue. The ink collector must be replaced (
Unit Not Detected / Cover Open
The duplex unit is not mounted correctly and/or the duplex unit cover is open.
Mount the duplex unit correctly and close the duplex unit cover.
Make sure the latches are lock at both ends. They should lock automatically.
Updating Wireless LAN Board...(J029 only)
Wait for the machine to complete the process.
Used Cartridge
The installed print cartridge is empty. Printing cannot continue. Replace the ink cartridge with a new
one.
Used Ink Collector Unit
A used ink collector unit has been installed. Remove it and replace it with a new one.
• Never attempt to clean and re-use an ink collector unit.
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