Page 1 BP20N/BP20 User’s Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to read the Safety Information in this manual before using the machine. Downloaded From ManualsPrinter.com Manuals...
Page 2 Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or consequential damages as a result of handling or operating the machine. Copyright 2005. © • PCL and PCL 6 are trademarks of Hewlett-Packard company. •...
Page 3: Table Of Contents
ONTENTS NTRODUCTION Chapter 1: Special Features ..........1.2 Printer Components ..........1.4 Front View ............. 1.4 Rear View ............1.5 Understanding the Control Panel ......1.6 Online/Error and Toner Save LEDs ....1.6 Cancel button ..........1.7 ETTING RINTER Chapter 2: Unpacking ............
Page 4 Using the Set IP (BP20N only) ......2.32 Installing Set IP ..........2.32 Reinstalling Set IP ......... 2.33 Removing Set IP ..........2.33 To Use Set IP ..........2.34 SING RINT ATERIALS Chapter 3: Choosing Paper and Other Materials ....... 3.2 Sizes and Capacities ........
Page 5 Printing a Reduced or Enlarged Document ....4.20 Using Watermarks ..........4.21 Using an Existing Watermark ......4.21 Creating a Watermark ........4.22 Editing a Watermark ........4.23 Deleting a Watermark ........4.23 Using Overlays ........... 4.24 What is an Overlay? ........4.24 Creating a New Page Overlay ......
Page 6 Solving Network Printing Problems ......6.6 General Problems ........... 6.6 Windows Problems .......... 6.7 Clearing Paper Jams ..........6.8 In the Paper Feed Area ........6.8 Around the Toner Cartridge ......6.12 In the Paper Exit Area ........6.13 Tips for Avoiding Paper Jams When Printing on the A5-sized Paper ........
Page 7 PECIFICATIONS Appendix C: Printer Specifications ..........C.2 Paper Specifications ..........C.3 Overview ............C.3 Supported Sizes of Paper ......... C.4 Guidelines for Using Paper ....... C.5 Paper Specifications ........C.6 Paper Output Capacity ........C.6 Printer and Paper Storage Environment ..... C.7 Envelopes ............
Page 8: Safety Information
Safety Information When using this machine, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
Page 9: Laser Safety
CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.
Page 10: Caution Labels
Positions of Labels and Hallmarks for WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. *This label is stuck to hot surfaces. Be careful not to touch these areas. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON.
Page 11 NOTICE Note to users in the United States of America Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 12 Introduction Congratulations on the purchase of your printer! This chapter includes: • Special Features • Printer Components • Understanding the Control Panel Downloaded From ManualsPrinter.com Manuals...
Page 13: Introduction
Special Features Your new printer is equipped with special features that improve the print quality, giving you a competitive edge. You can: Print with excellent quality and high speed • You can print at up to 1200 dpi effective output. See page 4.8.
Page 14: Printer Features
Save time and money • This printer allows you to use Toner Save mode to save toner. See page 4.11. • You can print multiple pages on one single sheet of paper to save paper (N-Up printing). See page 4.15. •...
Page 15: Printer Components
Printer Components Front View Output Support Front Cover Top Output Tray (Face down) Control Panel Control Board Cover Toner Cartridge Tray1 (250-sheet paper feeder) Optional Tray 2 (250-sheet paper Power feeder) Switch Multi-Purpose Tray Paper Level Indicator NTRODUCTION Downloaded From ManualsPrinter.com Manuals...
Page 16: Rear View
Rear View Top Output Tray Rear Output Tray (Face down) (Face up) Control Board Cover (Open to install optional accessories.) Power Receptacle Network Port (BP-20N only) USB Port Parallel Port Optional Tray2 Cable Connector *The figure above shows a BP-20N. NTRODUCTION Downloaded From ManualsPrinter.com Manuals...
Page 17: Understanding The Control Panel
Understanding the Control Panel Online/Error and Toner Save LEDs Description If the Online/Error lights green, the printer is ready to print. If the Online/Error lights red, the printer is experiencing an error, such as jammed paper, no paper, open cover, or uninstalled toner cartridge.
Page 18: Cancel Button
Description If you press the Cancel button for 0.5 second in Ready mode, this LED lights and the Toner Save mode is enabled. If you press this button once again, this LED turns off and the Toner Save mode is disabled. If the Online/Error and Toner Save LEDs blink, your system has some problem.
Page 19 Function Description Canceling print job Press this button during printing. The Online/Error LED blinks while the print job is cleared from both the printer and the computer, and then the printer returns to Ready mode. This may take some time depending on the size of the print job.
Page 20: Setting Up Your Printer
Setting Up Your Printer This chapter provides step by step information on setting up your printer. This chapter includes: • Unpacking • Installing the Toner Cartridge • Loading Paper • Connecting a Printer Cable • Turning the Printer On • Printing a Demo Page •...
Page 21: Unpacking
Unpacking Remove the Printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items: Toner Cartridge Power Cord Safety Information CD-ROM Quick Install Guide OTES • If any items are missing or damaged, notify your dealer immediately.
Page 22: Selecting A Location
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and tray(s). The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. See the image below for clearance space.
Page 23: Installing The Toner Cartridge
Installing the Toner Cartridge Grasp the front cover and pull it toward you to open. : Because the printer is very light, it may move when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer. Remove the toner cartridge from its bag and remove the paper covering the cartridge.
Page 24 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge. OTES • To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper if left exposed for more than a few minutes and keep it in a flat and clean place.
Page 25 Grasp the handle and insert the cartridge into the printer until it snaps into place. Close the front cover. Make sure that the cover is securely closed. : When printing text at 5% coverage, you can expect a toner cartridge life of approximately 5,000 pages.(3,500 pages for the toner cartridge that is shipped with the machine) ETTING RINTER...
Page 26: Loading Paper
Loading Paper You can load approximately 250 sheets of paper in the tray. Pull the tray out of the printer. Prepare a stack of paper for loading by flexing or fanning the paper back and forth. Straighten the edges on a level surface.
Page 27 You can load previously printed paper. The printed side should be facing up with an uncurled edge on top. If you experience problems with paper feed, turn the paper around. Make sure that all four corners are flat in the tray. : If you want to change the paper size in the tray, see “Changing the Paper Size in the Paper Tray”...
Page 28: Changing The Paper Size In The Paper Tray
Changing the Paper Size in the Paper Tray To load longer sizes of paper, you need to adjust the paper guides to extend the paper tray. Pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.
Page 29 Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. OTES • Do not push the paper width guide far enough to cause the materials to warp. •...
Page 30: Connecting A Printer Cable
Connecting a Printer Cable For Local Printing To print from your computer in a local environment, you need to connect your printer to the computer with either a parallel interface cable or a Universal Serial Bus (USB) cable. Using a Parallel Cable : To connect the printer to the parallel port of the computer requires a certified parallel cable.
Page 31: Using A Usb Cable
Using a USB Cable : Connecting the printer to the USB port of the computer requires a certified USB cable. You will need to buy a USB 2.0 compliant cable that is within 3 m in length. Make sure that both the printer and the computer are turned off.
Page 32: For Network Printing
For Network Printing You can attach your BP20N printer to a network using an Ethernet cable (UTP cable with RJ.45 connector). Make sure that both the printer and the computer are turned off. Plug one end of the Ethernet cable into the Ethernet network port on the Printer.
Page 33: Turning The Printer On
Turning the Printer On Plug the power cord into the power receptacle on the back of the printer. Plug the other end into a properly grounded AC outlet and turn on the printer using the power switch. To the AC outlet AUTIONS •...
Page 34: Printing A Demo Page
Printing a Demo Page Print a demo page to make sure that the printer is operating correctly. Hold down the Cancel button for about 2 seconds to print a demo page. A demo page showing the printer’s features and capabilities prints out.
Page 35: Installing Printer Software
Installing Printer Software The supplied CD-ROM contains Windows printing software, DOS RCP, an on-line User’s Guide and Acrobat Reader to view the User’s Guide. If you are printing from Windows: You can install the following printer software using the CD-ROM. •...
Page 36: Printer Driver Features
Printer Driver Features Your printer drivers will support the following standard features: • Paper source selection • Paper size, orientation and media type • number of copies The table below lists a general overview of features supported by your printer drivers. PCL6 driver Driver Feature Win 2000/XP...
Page 37: Installing Printer Software In Windows
Installing Printer Software in Windows System Requirements Verify the following: • At least 32 MB (Windows 9x/Me), 64 MB (Windows 2000/NT), 128 MB (Windows XP) or more of RAM is installed on your PC. • There is at least 300 MB of free disk space on your PC. •...
Page 38 Start If the installation window does not appear, click and then Setup.exe . Type X:\ , replacing “X” with the letter which represents your drive and click Next Click • If necessary, select a language from the drop-down list. View User’s Guide •...
Page 39 : If your printer is not already connected to the computer, the OTES following window will appear. Next • After connecting the printer, click Next , • If you don’t want to connect the printer at this time, click No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.
Page 40: Custom Installation
Custom Installation You can choose individual components to install. Make sure that the printer is connected to your computer and powered on. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. Start If the installation window does not appear, click and then...
Page 41 Next Select your printer and click : If your printer is not already connected to the computer, the OTES following window will appear. Next • After connecting the printer, click Next , • If you don’t want to connect the printer at this time, click No on the following screen.
Page 42 After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the Next checkbox and click Next Otherwise, just click and skip to step 9. If the test page prints out correctly, click If not, click to reprint it.
Page 43: Installing Software For Network Printing
Installing Software for Network Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network.
Page 44 Typical installation for a network printer Next Select . Click The list of printers available on the network appears. Select the Next printer you want to install from the list and then click Update • If you do not see your printer on the list, click Add TCP/IP Port refresh the list, or select to add your...
Page 45 : If you want to set a specific IP address on a specific network OTES Set IP Address printer, click the button. The Set IP Address window appears. Do as follows: a. Select a printer to be set with a specific IP address from the list. b.
Page 46 Custom Installation You can choose individual components to install and set a specific IP address. Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see page 2.13. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears.
Page 47 The list of printers available on the network appears. Select the Next printer you want to install from the list and then click Update • If you do not see your printer on the list, click Add TCP/IP Port refresh the list, or select to add your printer to the network.
Page 48 Next Select the components to be installed and click . After selecting the components, the following window appears. You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port Next name of each printer.
Page 49: Reinstalling Printer Software
Reinstalling Printer Software You can reinstall the software if installation fails. Start Windows. Start Programs All Programs From the menu select Maintenance Aficio BP20 Series Repair Next . Select and click : If your printer is not already connected to the computer, the OTES following window will appear.
Page 50: Removing Printer Software
Removing Printer Software Start Windows. Start Programs All Programs From the menu select Aficio BP20 Series Maintenance Remove Next Select and then click Then you will see a component list so that you can remove any of them individually. If you want to uninstall the printer driver, check Aficio BP20 Series PCL6 printer driver.
Page 51: Using The Set Ip (Bp20N Only)
Using the Set IP (BP20N only) The Set IP can detect printers in the same network and display the network information. In addition, this application can configure the network information of the printer that has own network interface card. Installing Set IP Insert the supplied CD-ROM into your CD-ROM drive.
Page 52: Reinstalling Set Ip
Reinstalling Set IP Start Windows. Start Programs All Programs From the menu select Aficio BP20 Series Maintenance Repair Next. Select and then click Set IP and then click Next. Check When reinstallation is completed, click Finish. Removing Set IP Start Windows. Start Programs All Programs...
Page 53: To Use Set Ip
To Use Set IP From the Start menu, select Aficio BP20 Series in Programs, and click Set IP. Click to find printer on the local network, or click and type the printer’s MAC address. : To confirm the MAC address, see the NETWORK PRINTER CARD TEST PAGE.
Page 54: Using Print Materials
Using Print Materials This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality. This chapter includes: • Choosing Paper and Other Materials •...
Page 55: Choosing Paper And Other Materials
Choosing Paper and Other Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies, and so on. See “Paper Specifications” on page C.3. To get the best possible print quality, use only high-quality copier-grade paper. When you choose print materials, consider the following: •...
Page 56: Sizes And Capacities
Sizes and Capacities Input Source/Capacity Size Tray1 or optional Multi-Purpose Tray2 Tray Plain Paper Letter (216 x 279 mm) Legal (216 x 356 mm) Executive (184 x 267 mm) Oficio (216 x 343 mm) Folio (216 x 330 mm) A4 (210 x 297 mm) JIS B5 (182 x 257 mm) ISO B5 (176 x 250 mm) A5 (148 x 210 mm)
Page 57: Guidelines For Paper And Special Materials
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special materials, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. •...
Page 58: Selecting The Output Location
Selecting the Output Location The printer has two output locations; the rear output tray and the top output tray. Top output tray Rear output tray To use the top output tray, be sure that the rear output tray is closed. To use the rear output tray, open it. OTES •...
Page 59: Printing To The Rear Output Tray (Face Up)
Printing to the Rear Output Tray (Face up) The printer always prints to the rear output tray if it is open. Paper comes out of the printer face-up, and each time a sheet of paper comes out, it falls down from the printer. Printing from the Multi-Purpose Tray to the rear output tray provides a straight paper path.
Page 60: Loading Paper
If you do not want to use the rear output tray, close the tray. The pages will stack on the top output tray. Loading Paper Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper tray while a job is printing.
Page 61: Using Tray1 Or The Optional Tray2
Using Tray1 or the Optional Tray2 Tray1 and the optional Tray2 can hold up to 250 sheets of paper. See “Sizes and Capacities” on page 3.3 for acceptable paper size and capacities of each tray. Tray1 Optional Tray2 Load a stack of paper into the tray and print. For details about loading paper in Tray1 or the optional Tray2, see “Loading Paper”...
Page 62 • Load only one size of print material at a time in the Multi-Purpose Tray. • To prevent paper jams, do not add paper when there is still paper in the Multi-Purpose Tray. This also applies to other types of print materials. •...
Page 63 Prepare a stack of paper for loading by flexing or fanning the paper back and forth. Straighten the edges on a level surface. Place paper on the centre of the tray with the print side face up. Pay attention to the paper limit mark on the left inside wall of the tray.
Page 64 Slide the paper width guide and adjust it against the stack of print material without bending. : Your printer cannot automatically detect the size of paper loaded in the Multi-Purpose Tray. Loading the Multi-Purpose Tray with the correct paper size allows you to select paper by size rather than paper source when you print from your software application.
Page 65: Using The Manual Feed Mode
Using the Manual Feed Mode If you select Manual Feed in the Source option when changing print settings, you can manually load a sheet of print material in the Multi-Purpose Tray. Manually loading paper can be helpful when you want to check the print quality after each page is printed. This loading procedure is almost the same as the procedure for loading in the Multi-Purpose Tray, except you load paper sheet- by-sheet in the Tray, send print data to print the first page, and...
Page 66 Open the rear output tray. When you print a document, you must select Manual Feed for Source from the software application, and then select the correct paper size and type. Press the Cancel button on the printer to start feeding. Printing is started.
Page 67: Printing On Envelopes
Printing on Envelopes Guidelines • Only use envelopes recommended for laser printers. Before loading envelopes into the Multi-Purpose Tray, make sure that they are undamaged and are not stuck together. • Do not feed stamped envelopes. • Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives.
Page 68 Flex or fan the edge of the envelope stack to separate the pages before loading. Load the envelopes onto the Multi-Purpose Tray with the flap side down. The stamp area is on the left side and the end of the envelope with the stamp area enters the tray first.
Page 69 When you print on envelopes, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. After printing, close the Multi-Purpose Tray and the rear output tray. 3.16 SING RINT ATERIALS Downloaded From ManualsPrinter.com Manuals...
Page 70: Printing On Labels
Printing on Labels Guidelines • Only use labels recommended for laser printers. • Verify that the labels’ adhesive material can tolerate fusing temperature of 205°C (400°F) for 0.1 second. • Make sure that there is no exposed adhesive material between the labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams.
Page 71 Adjust the guide to fit the width of the sheet of labels. When you print on labels, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. After printing, close the Multi-Purpose Tray and the rear output tray.
Page 72: Printing On Transparencies
Printing on Transparencies Guidelines • Only use transparencies recommended for use in laser printers. • Ensure that transparencies are not wrinkled, curled, or have any torn edges. • Hold the transparencies by the edges and avoid touching the print side. Oils deposited on the transparency can cause print quality problems.
Page 73 Adjust the guide to fit the width of the transparencies. When you print on transparencies, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. After printing, close the Multi-Purpose Tray and the rear output tray.
Page 74: Printing On Card Stock Or Custom-Sized Materials
Printing on Card Stock or Custom-sized Materials Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed with your printer. The minimum size is 76 by 127 mm (3 by 5 in.) and the maximum size is 216 by 356 mm (8.5 by 14 in.).
Page 75 Adjust the guide to fit the width of the material stack. When you print, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. OTES Size box in • If the size of your print material is not listed in the Paper tab of the printer driver properties, click the Custom page 4.6 .
Page 76: Printing On Preprinted Paper
Printing on Preprinted Paper Preprinted paper is paper that has some type of printing placed on it before it is sent through the printer (paper that has a preprinted logo at the top of the page, for example). Guidelines • Letterheads must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature of 400 °F (205 °C) for 0.1 second.
Page 77 When you print, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. 3.24 SING RINT ATERIALS Downloaded From ManualsPrinter.com Manuals...
Page 78: Printing Tasks
Printing Tasks This chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes: • Printing a Document in Windows • Printer Settings • Using the Toner Save Mode • Printing Multiple Pages on One Sheet of Paper •...
Page 79: Printing A Document In Windows
Printing a Document in Windows The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure.
Page 80: Cancelling A Print Job
Cancelling a Print Job There are two ways to cancel a print job. To stop a print job from the control panel: Press the Cancel button on the control panel. The printer will finish printing the page that is moving through the printer and delete the rest of the print job.
Page 81: Printer Settings
Printer Settings You can use the Aficio BP20 Series PCL6 printer properties window, which allows you to access all of the printer options you need when using your machine. When the printer properties are displayed, you can review and change whatever settings are needed for your print job.
Page 82: Layout Tab
Layout Tab The Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side and Poster. See page 4.2 for more information on accessing printer properties. The preview image shows the sample page with the settings you specified.
Page 83: Paper Tab
Paper Tab Use the following options for paper handling. See page 4.2 for more information about accessing printer properties. Click the Paper tab to access many paper properties. Property Description Copies allows you to choose the number of Copies copies to be printed. You can enter up to 999. Size allows you to choose the size of the Size paper loaded in the tray.
Page 84 Property Description Make sure that Source is set to the Source appropriate paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the Multipurpose tray. See page 3.12. If you install an optional Tray 2 and set the Tray 2 in printer properties (see page B.7), you can select Tray2.
Page 85: Graphics Tab
Graphics Tab Use the following options to adjust the print quality for your specific printing needs. See page 4.2 for more information about accessing printer properties. Click the Graphics tab to display the properties shown below. Property Description You can select the printing resolution by Resolution choosing from 1200 dpi [Best], 600 dpi [Normal].
Page 86 Property Description Selecting this option extends the life of your Toner Save toner cartridge and reduces your cost per Mode page without a significant reduction in the print quality. • Printer Setting: When you select this option, the Toner Save feature is determined by the setting you’ve made on the control panel of the machine affecting print quality accordingly.
Page 87 Property Description Advanced • Print as Graphics: When this option Options is selected, the driver downloads any (continued) fonts as graphics. When printing documents with high graphic content and relatively few TrueType fonts, printing performance (speed) may be enhanced in this setting. Print All Text Black When the Print All Text Black option is checked, all text in your document prints in...
Page 88: Using The Toner Save Mode
Using the Toner Save Mode Toner Save mode allows the printer to use less toner on each page. Using this mode will extend the life of your toner cartridge and reduce your cost per page, but will reduce the print quality. This setting is not available with the 1200 dpi setting.
Page 89: Extras Tab
Extras Tab See page 4.2 for more information about accessing printer properties. Click the Extras tab to access the following features: Option Description You can create a background image of text Watermark to print on each page of your document. See “Using Watermarks”...
Page 90: About Tab
Option Description Print Order: You can set the sequence for Output the pages to print. Select the print order Options from the drop-down list. • Normal: Your machine prints all pages from the first page to the last page. • Reverse All Pages: Your machine prints all pages from the last page to the first page.
Page 91: Using A Favorite Setting
Using a Favorite Setting The Favorites option, available on each tab, except for the About tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings on each tab, as needed. Enter a name for the item in the Favorites input box.
Page 92: Printing Multiple Pages On One Sheet Of Paper
Printing Multiple Pages on One Sheet of Paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages are reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet.
Page 93: Printing Posters
Select the page order on the Page Order drop-down list, if necessary. Right, Then Down, Left, Then Down, Then Then Right Down Down Left Check Print Page Border to print a border around each page on the sheet. : Page Order and Print Page Border are enabled only when the number of pages per side is 2, 4, 6, 9, or 16.
Page 94 From the Layout tab, select Poster on the Type drop- down list. : This feature is not available when you select Fit to Page or Reduce/Enlarge from the Paper tab. Configure the poster option: You can select the page layout from 2x2, 3x3, 4x4, or Custom.
Page 95 Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster. 0.15 inches 0.15 inches Click the Paper tab and select the paper source, size, and type. Click OK and print the document. You can complete the poster by pasting the sheets together.
Page 96: Fitting Your Document To A Selected Paper Size
Fitting Your Document to a Selected Paper Size You can scale your print job to any paper size regardless of the original document size. This can be useful when you want to check the fine details on a small document. To change the print settings from your software application, access printer properties.
Page 97: Printing A Reduced Or Enlarged Document
Printing a Reduced or Enlarged Document You can change the size of a page’s content to appear larger or smaller on the printed page. To change the print settings from your software application, access printer properties. See page 4.2. From the Paper tab, select Reduce/Enlarge on the Type drop-down list.
Page 98: Using Watermarks
Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all of the pages of a document. There are several predefined watermarks that come with your machine, and they can be modified or you can add new ones to the list.
Page 99: Creating A Watermark
Creating a Watermark To change the print settings from your software application, access printer properties. See page 4.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. Enter the text message you want to print in the Watermark Message box.
Page 100: Editing A Watermark
Editing a Watermark To change the print settings from your software application, access printer properties. See page 4.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. Select the watermark you want to edit on the Current Watermarks list.
Page 101: Using Overlays
Using Overlays What is an Overlay? An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
Page 102 In the Edit Overlay window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. The name appears on the Overlay List. Click OK or Yes to finish creating.
Page 103: Using A Page Overlay
Using a Page Overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. To change the print settings from your software application, access printer properties.
Page 104 If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on the document. Answering Yes in the window means that the selected overlay prints with your document.
Page 105: Deleting A Page Overlay
Deleting a Page Overlay You can delete page overlays that you no longer use. In the printer properties window, click the Extras tab. Click Edit in the Overlay section. Select the overlay you want to delete from the Overlay List box.
Page 106: Using The Status Monitor
Using the Status Monitor If an error occurs while printing, the Status Monitor window appears, showing the error. • The Status Monitor program can only be used if you connect the printer to your computer with the USB cable, or on the network. •...
Page 107: Reinstalling Status Monitor
If the test page prints out correctly, click Yes. If not, click No to reprint it. When the installation is completed, click Finish. Reinstalling Status Monitor From the Start menu, select Programs. Select Aficio BP20 Series, and then Maintenance. Click Repair. Click Status Monitor and then click Next.
Page 108: Opening The Troubleshooting Guide
Opening the Troubleshooting Guide Double click the Status monitor icon on the Windows task bar. Double click this icon. From the Start menu, select Programs or All Programs Troubleshooting guide. Aficio BP20 Series Changing the Status Monitor Program Setting The following window opens when you click the Status monitor icon on the Windows task bar and select Option.
Page 109: Setting Up A Locally Shared Printer
Setting Up a Locally Shared Printer Locally-Shared Printer You can connect the printer directly to a selected computer, which is called the “host computer” on the network. The printer can then be shared by other users on the network through a Windows 9x/Me/XP/NT 4.0/2000 network printer connection.
Page 110: In Windows Nt 4.0/2000/Xp
In Windows NT 4.0/2000/XP Setting Up the Host Computer Start Windows. For Windows NT 4.0/2000, select Settings, and Printers from the Start menu. For Windows XP, select Printers and Faxes from the Start menu. Double-click your printer icon. From the Printer menu, select Sharing. For Windows NT 4.0, check the Shared box.
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Page 112: Maintaining Your Printer
Maintaining Your printer This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer. This chapter includes: • Maintaining the Toner Cartridge • Cleaning the Printer • Printing Configuration Pages Downloaded From ManualsPrinter.com Manuals...
Page 113: Maintaining The Toner Cartridge
Maintaining the Toner Cartridge Toner cartridge storage To get the maximum results from the toner cartridge, keep the following guidelines in mind. • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.
Page 114: Redistributing Toner
Redistributing Toner When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge. Grasp the front cover and pull it toward you to open.
Page 115 Gently shake the toner cartridge from side to side five or six times to redistribute the toner. : If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Reinsert the toner cartridge into the printer.
Page 116: Replacing The Toner Cartridge
Replacing the Toner Cartridge If the print remains light after redistributing the toner (see page 5.3), replace the toner cartridge. Remove the old cartridge and install a new toner cartridge. See “Installing the Toner Cartridge” on page 2.4. Cleaning the Printer To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur.
Page 117 Open the front cover. Pull the toner cartridge and remove it from the printer. With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. : To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Page 118: Printing A Cleaning Sheet
Reinsert the toner cartridge and close the cover. Make sure that the cover is securely closed. If it is not firmly closed, printing errors may occur when you print. Plug in the power cord, and turn the printer on. Printing a cleaning sheet Your printer can be set to print out a cleaning sheet automatically every 500 print pages.
Page 119: Printing Configuration Pages
Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner particles on it. : The cartridge cleaning process takes some time. To stop the process, turn the power off. Printing Configuration Pages From the printer’s control panel, you can print a Configuration page.
Page 120: Solving Problems
Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams •...
Page 121: Troubleshooting Checklist
Troubleshooting Checklist If the printer is not working properly, perform the series of checks in the list below. If the printer fails to adequately pass a checklist item, follow the corresponding troubleshooting suggestions. Check Solution Print a demo page to verify •...
Page 122: Solving General Printing Problems
Solving General Printing Problems For problems with the operation of your printer, refer to the following table for suggested solutions. Problem Possible Cause Solution The printer does The printer is not Check the power cord connections. Check not print. receiving power. the power switch and the power source.
Page 123 Problem Possible Cause Solution Paper does not Paper has not been Remove paper from the tray and reload it feed into the loaded correctly. correctly. printer. There is too much paper Remove excess paper from the tray. in the paper tray. The paper is too thick.
Page 124 Problem Possible Cause Solution The printer The printer cable is loose Disconnect the printer cable and prints, but the or defective. reconnect. Try a print job that you have text is wrong, already printed successfully. garbled, or If possible test the cable by attaching it to incomplete.
Page 125: Solving Network Printing Problems
Solving Network Printing Problems General Problems Problem Solution System does not function with some wrong Possibly the parameters in the network values entered by mistake while configuring. card are corrupted. Restart the system and set to factory defaults. See "Network card Default Setting (When you use the Network Card)"...
Page 126: Windows Problems
Windows Problems Problem Solution Turn off the printer, then turn it back on. The test page is not printed. Set IP is unable to automatically 1. Check LAN cable is connected to the printers. detect printers. • Check LAN cable is connected to the printers yourself.
Page 127: Clearing Paper Jams
Clearing Paper Jams Occasionally, paper can jam during a print job. Some causes include: • The tray is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The front cover has been opened during a print job. •...
Page 128 Remove any misfed paper by pulling it out by the visible edge. Make sure that all of the paper is properly aligned in the tray. : If the jammed paper is not visible or if there is resistance when you pull the paper, remove the tray from the printer and carefully pull the jammed paper free from the printer.
Page 129: In The Optional Tray2
In the Optional Tray2 Pull the optional Tray2 out of the printer. If you see the jammed paper, remove the paper from the tray. 6.10 OLVING PROBLEMS Downloaded From ManualsPrinter.com Manuals...
Page 130 If you cannot find the jammed paper in Tray2, pull Tray1 half way out of the printer, and remove the paper. Slide the trays back into the printer. Open and close the front cover. Printing can now be resumed. In the Multi-Purpose Tray Open the Multi-Purpose Tray.
Page 131: Around The Toner Cartridge
Around the Toner Cartridge Open and close the front cover, and the jammed paper automatically exits the printer. If not, continue to Step 2. Open the front cover and remove the toner cartridge. : To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Page 132: In The Paper Exit Area
Check that there is no other paper in the printer. Reinstall the toner cartridge, and then close the front cover. Printing can now be resumed. In the Paper Exit Area If a long portion of the paper is visible, pull it straight out. If not, continue to Step 2.
Page 133: Tips For Avoiding Paper Jams When Printing On The A5-Sized Paper
Loosen the paper if it is caught in the feed rollers. Then gently pull the paper out. Close the rear output tray. Open and close the front cover. Printing can now be resumed. Tips for Avoiding Paper Jams When Printing on the A5-sized Paper If paper jams frequently occur when you print on the A5-sized paper:...
Page 134: Tips For Avoiding Paper Jams
From the Orientation option of the Layout tab, set the Rotate option to 90º. Select 90 degrees. Click. Click OK to start printing. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams”...
Page 135: Solving Print Quality Problems
Solving Print Quality Problems If the inside of the printer is dirty, or paper is improperly loaded, print quality maybe reduced. See the table below to troubleshoot the problem. Problem Solution Light or faded If a vertical white streak or faded area appears on the page: print •...
Page 136 Problem Solution Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been AaBbCc scratched. Install a new toner cartridge. AaBbCc AaBbCc AaBbCc AaBbCc Gray background If the amount of background shading becomes unacceptable, the procedures below may fix the problem.
Page 137 Problem Solution Background Background scatter results from bits of toner distributed on the printed page. scatter • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
Page 138 Problem Solution Wrinkles or Ensure that the paper is loaded properly. creases • Check the paper type and quality. See “Paper Specifications” on page C.3. • Open the rear cover and try printing to the rear output tray (face-up). • Turn over the stack of paper in the paper tray. Also try rotating the paper 180°...
Page 139 Problem Solution Horizontal stripes If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert. AaBbCc • The toner cartridge may be defective. Install a new toner AaBbCc cartridge. See “Installing the Toner Cartridge” on page 2.4. AaBbCc •...
Page 140: Troubleshooting Error Messages
Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. LED status legend symbol for “light off”...
Page 141: Common Windows Problems
LED pattern Possible Problems and Solutions The toner cartridge is empty. Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4. Online/Error LED blinks orange The installed toner cartridge is not designed for your printer.
Page 142: Printing From Dos Applications
Printing From DOS Applications While your printer is primarily a Windows printer, you can also print from a DOS software Programme using the Remote Control Panel utility provided in the supplied software CD-ROM. This chapter includes: • About the Remote Control Panel •...
Page 143: About The Remote Control Panel
About the Remote Control Panel DOS users have access to many printer features through specific DOS printer drivers; however, many software manufactures do not develop printer drivers for their software programmes. Your printer provides the software control panel for improved printer control when DOS printer drivers are not available or when certain print settings are not available through DOS software programmes.
Page 144: Reinstalling Remote Control Panel
Check Remote Control Panel and then click Next. When the installation is completed, click Finish. Reinstalling Remote Control Panel Start Windows. Start Aficio BP20 Series From the menu, select Programs Maintenance and click Repair Next. Select and then click and then click Next. Check Remote Control Panel When reinstallation is completed, click Finish.
Page 145: Selecting Print Settings
Selecting Print Settings You can use this Remote Control Panel to select print settings that may not be available on some DOS Programmes. Typically, duplicate print settings that are selected from a DOS software programme override the ones that are selected in the Remote Control Panel.
Page 146: Using The Remote Control Panel Tabs
Using the Remote Control Panel Tabs The Remote Control Panel allows you to access the following features: Printing Tab In this tab, you can configure general settings for printing. • Paper Size sets the paper size. • Orientation determines how the output is printed on the page. •...
Page 147 Config Tab You can configure various printer features. • Emulation selects the emulation for printing a document. The factory default is Auto. • Power Save determines the length of time the printer waits after a job is printed before it goes to a reduced power state. If the printer is used frequently, select OFF which keeps the printer ready to print with the minimum warm-up time.
Page 148 Job Tab You can set options for improving the quality of your print job. • Toner Density determines the toner density of the page. The default value is Medium. • Paper Type provides the printer with information about the type of paper to be used for a print job. For the best result, set this to the paper type you loaded in the tray of the printer.
Page 149 Test Tab This tab allows you to print a resident page to test your printer’s performance. • Self Test prints a configuration sheet. A list of the user default settings and the amount of printer memory available prints. • Demo Page prints a demonstration page. It shows the printer features and specifications.
Page 150 PCL Tab In this tab, you can configure various settings for PCL emulation. • Typeface allows you to select the desired typeface. This setting is ignored when the software application specifies a font. • Symbol Set determines the symbol set. A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font.
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Page 152: Installing Printer Options
Installing Printer Options Your printer is a full-featured laser printer that has been optimised to meet most of your printing needs. Recognizing that each user may have different requirements, however, there are several options available to enhance the printer’s capabilities. This chapter includes: •...
Page 153: Precautions When Installing Printer Options
Precautions When Installing Printer Options DISCONNECT THE POWER CORD: Never remove the printer control board while the printer is plugged in. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external printer option.
Page 154: Installing Memory
Installing Memory Additional printer memory is provided on DIMM(Dual In-line Memory Module). Turn the printer power off and unplug all cables from the printer. Remove the two screws on the back of the printer. Open the control board cover. NSTALLING RINTER PTIONS Downloaded From ManualsPrinter.com Manuals...
Page 155 Locate the memory DIMM slot (the upper slot) on the control board. Memory DIMM Hold the memory DIMM so that the notch and the connection point are aligned with the slot as shown, and insert it all the way into the upper slot. Close the control board cover.
Page 156 Tighten the two screws. Reconnect the power cord and printer cable, and turn the printer on. NSTALLING RINTER PTIONS Downloaded From ManualsPrinter.com Manuals...
Page 157: Removing The Memory
Removing the Memory Follow steps 1 through 3 on page B.3 to access the control board. Push the clips at each end of the connector slot away from the DIMM. Place the DIMM in its original packaging or wrap it with paper and store it in a box.
Page 158: Installing An Optional Paper Tray
Installing an Optional Paper Tray You can increase the paper handling capacity of your printer by installing an optional Tray2. The optional paper tray consists of two components; the support unit and the paper tray. Support unit Paper tray Turn off the printer and unplug all cables from the printer. Remove the tape fastening the interface cable from the bottom of the support unit.
Page 159 Align the printer with the support unit and lower it into place on the tabs. Plug the cable into the connector on the back of the printer. Load paper in Tray2. For information about loading paper in the tray, see page 2.7. Reconnect the power cord and cables and then turn the printer on.
Page 160: Specifications
Specifications This chapter includes: • Printer Specifications • Paper Specifications Downloaded From ManualsPrinter.com Manuals...
Page 161: Printer Specifications
Printer Specifications Item Specifications and Description Up to 20 ppm in A4 (22 ppm in Letter) Print Speed Resolution Up to 1200 x 1200 dpi effective output First Printing Time 10 seconds (from Ready) Warm-up Time Less than 40 seconds AC 110 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others) Power Rating 50 / 60 Hz...
Page 162: Paper Specifications
Paper Specifications Overview Your printer accepts a variety of print materials, such as cut- sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size paper. Properties, such as weight, composition, grain, and moisture content, are important factors affecting the printer’s performance and the output quality.
Page 163: Supported Sizes Of Paper
Supported Sizes of Paper Tray1/ Weight Dimensions Capacity Tray2 216 X 279 mm Letter (8.5 X 11 in.) 210 X 297 mm (8.3 X 11.7 in.) 148 x 210 mm (5.8 x 8.2 in.) 184 X 267 mm Executive (7.25 X 10.5 in.) 250 sheets of 75 216 X 356 mm 60 to 90 g/m...
Page 164: Guidelines For Using Paper
Guidelines for Using Paper For the best result, use conventional 75 g/m (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.
Page 165: Paper Specifications
Paper Specifications Category Specifications Acid Content 5.5 ~ 8.0 pH Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) Curl in Ream Flat within 5 mm (0.02 in.) Cut with sharp blades with no visible Cut Edge Conditions fray. Must not scorch, melt, offset, or release Fusing Compatibility hazardous emissions when heated to 205 °C (400 °F) for 0.1 second.
Page 166: Printer And Paper Storage Environment
Printer and Paper Storage Environment Paper storage environment conditions directly affect the feed operation. Ideally, the printer and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper.
Page 167: Envelopes
Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: •...
Page 168: Envelopes With Double Side Seams
Envelopes with Double Side Seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Correct Incorrect Envelopes with Adhesive Strips or Flaps...
Page 169: Labels
Labels OTES • To avoid damaging the printer, use only labels recommended for laser printers. • To prevent serious jams, always use the Multi-Purpose Tray to print labels and always use the rear output tray. • Never print on the same sheet of labels more than once and never print on a partial sheet of labels.
Page 170 NDEX Installing B.3 canceling print 4.3 card stock, print 3.21 labels, print 3.17 cleaning sheet, print 5.7 load, paper components 1.4 in the Multi-Purpose Tray 3.8 configuration page, print 5.8 in the Tray1/optional Tray 2 2.7 connect parallel 2.11 power cord 2.14 USB 2.12 control panel,use 1.6 memory DIMM, install B.3...
Page 171 tips for avoiding 6.15 printing 4.20 paper level bar 3.7 Remote Control Panel paper size, set install A.2 print 4.6 start A.4 paper source, set 4.7 tabs A.5 paper type, set resolution print 4.7 printing 4.8 parallel cable, connect 2.11 poster printing 4.16 preprinted paper, print 3.23...
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This manual is also suitable for:

Aficio bp20

Ricoh Aficio BP20N User Manual

Chapter 1 INTRODUCTION

Chapter 2 Setting up Your Printer

Chapter 3 USING PRINT MATERIALS

Chapter 4 PRINTING TASKS

Chapter 5 MAINTAINING YOUR PRINTER

Chapter 6 SOLVING PROBLEMS

Printing from Dos Applications

Appendix A: PRINTING from DOS APPLICATIONS

Installing Printer Options

Appendix B: INSTALLING PRINTER OPTIONS

Specifications

Appendix C: SPECIFICATIONS

Quick Links

Troubleshooting

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Summary of Contents for Ricoh Aficio BP20N

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Table of Contents