If There Is An Immediate Alarm; Communication Troubleshooting - Emerson Rosemount 928 Reference Manual

Commissioning
August 2018
4.6

If there is an immediate alarm

WARNING
If the device joins the network and immediately issues an alarm, respond as though the
alarm is real until it is proven false.
If the alarm is false, it is likely due to sensor configuration. Verify the sensor configuration,
alert set points, and alarm set points.
4.7

Communication troubleshooting

If the device is not joined to the network after power up, verify the correct configuration of
the Network ID and Join Key and verify that Active Advertising has been enabled on the
Wireless Gateway. The Network ID and Join Key in the device must match the Network ID
and Join Key of the Wireless Gateway.
You may obtain the Network ID and Join Key from the Wireless Gateway on the Setup →
Network → Settings page on the web interface. You may change the Network ID and Join
Key if necessary. Refer to
120
™
Joining the Rosemount
Reference Manual
928 Transmitter to a wireless
00809-0100-4928
network.
Rosemount 928