Handling Presence; Presence; Viewing Contact Presence Status; Changing The Presence Status - Avaya J179 Using Instruction

Advanced Call features

Handling Presence

Presence

If your administrator enabled the presence feature for your phone, the phone displays your
presence information on the top line. With the Presence feature, you can:
• Track the presence information of a contact for whom you set the Track Presence option to
Yes. You can turn on the Track Presence option for a contact while adding a contact or
editing the contact details.
• Manually change your presence status.
You can use the Track Presence feature to view presence information of users in your Contacts
list. With the Track Presence feature, you can see whether the person you want to get in touch
with is available or not, and receive an indication of when that person is available to receive a call.
In addition, when you are on a call, other users can see that you are busy and can call you later,
or contact you using another method.

Viewing contact presence status

Procedure
1. Press Contacts.
2. Scroll to the required contact.
The phone displays presence icon for the contact to show the status.

Changing the presence status

About this task
The phone displays your presence status on the top line that you can change manually.
Procedure
1. Press Main Menu.
2. Press Select to select My Presence.
3. Scroll and press Select to choose any of the following options:
• Automatic: To let the phone manage the presence state.
• Available: To show you are available and open for communication.
• Busy: To show you are busy.
• Away: To show you are away from the phone.
March 2018 Using Avaya J169/J179 IP Phones SIP
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