Handling A Call By Using Mda; Call Parking - Avaya J179 Using Instruction

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Advanced Call features

4. Press Enter or OK to immediately start dialing and deliver your message when the person

you called answers.

Handling a call by using MDA

About this task

The phone supports Multiple Device Access (MDA) in which you can register up to 10 SIP devices

with your extension. If you register to multiple devices with the same extension, you can switch

between devices during an active call. The configuration is done on Avaya Aura

Manager.

This feature is only available in an Avaya Aura

Before you begin

Ensure that the system administrator activates the option for your extension.

Procedure

1. Answer or initiate a call from the first phone.

2. Press Bridge on the first phone to switch to the second phone.

The bridged call appears on the second MDA phone. However, limited service icon might

appear briefly if your MDA phone joining the call has a different signalling mode address

family. This will disappear automatically after the MDA phone joining the call switches and

starts using the existing calls signalling mode address family.

With the Call Parking feature, you can put an active call on hold and resume the call from any

other phone in your organization. The administrator must activate this feature in your phone to

park a call in your extension. You can dial your extension number from any other phone to retrieve

the call.

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