Brocade Communications Systems CNA 1010 Troubleshooting Manual page 24

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Gathering problem information
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For mezzanine adapters, make sure that the adapter, the blade server where the adapter is
installed, and the modules in the blade system enclosure that support adapter operation are
compatible. Verify that the blade server and modules that support adapter operation are
installed in the appropriate enclosure bays. Also check whether target storage devices are
connected to the appropriate switch, interconnect module, or I/O module in the blade system
enclosure and are turned on.
Record the time and frequency of symptoms and the period of time symptoms have been
observed.
Determine if unexpected behavior is intermittent or always present.
List steps that have been taken to troubleshoot the problem, including changes attempted to
isolate the problem.
Brocade Adapters Troubleshooting Guide
53-1001582-01