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Manuals and User Guides for Brocade HBA 825. We have
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Brocade HBA 825 manual available for free PDF download: Troubleshooting Manual
Brocade Communications Systems HBA 825 Troubleshooting Manual (144 pages)
Brand:
Brocade Communications Systems
| Category:
Adapter
| Size: 0.83 MB
Table of Contents
Table of Contents
3
About this Document
9
How this Document Is Organized
9
In this Chapter
9
Supported CNA Hardware and Software
10
CNA Support
10
Fabric os and Switch Support
10
Host Operating System Support
10
Supported HBA Hardware and Software
12
HBA Support
12
Fabric os and Switch Support
13
Document Conventions
13
Text Formatting
13
Command Syntax Conventions
13
Command Examples
14
Notes, Cautions, and Warnings
14
Key Terms
14
What's New in this Document
13
Additional Information
15
Brocade Resources
15
Other Industry Resources
16
Notice to the Reader
15
Providing Details for Support
16
Document Feedback
19
Chapter 1 Introduction to Troubleshooting
21
In this Chapter
21
How to Use this Manual for Troubleshooting
21
Gathering Problem Information
22
Chapter 2 Isolating Problems
25
In this Chapter
25
How to Use this Chapter
25
General HBA and CNA Problems
28
Adapter Not Reported under Server's PCI Subsystem
28
No Adapters Reported Though BCU Adapter --List Command
29
Port Link Is Not Active
29
Installer Program Does Not Autorun (Windows Only)
30
Host System Freezes or Crashes
30
Operating System Errors (Blue Screen)
32
Driver Event Messages Appearing in Host System Log Files
32
BCU Version Mismatch Warning
32
I/O Data Traffic Issues
33
Driver Installation Fails and System Cannot be Booted
33
Files Needed for Bfad.sys Message Appears
34
Cannot Roll Back Driver on All Adapter Instances Using Device
34
Manager
34
Errors When Installing Brocade_Driver_Linux_<Versions>.Tar.gz
35
Operating System Crashes after Invalid HCM Operand
35
UEFI Boot Problems
35
Package
35
BIOS Boot Problems
38
HBA Problems Only
41
Quality of Service Performance Issues
41
Quality of Service Not Functioning
42
Unable to Create more than 126 Virtual (NPIV) Ports for HBA
42
Ethernet Network Interface Problems (Cnas Only)
43
Ethernet Loopback Test Problems
43
Ethernet Link Ports or LOM Not Coming up on Reboot in Linux
44
Loss of Adapter Hardware Address in Linux
44
Loss of Adapter IP Address in Linux
44
Network Stack Runs out of Heap
45
NIC Numbering Unexpected on Vmware Systems
45
Ping to Remote Host Is Failing
45
Teaming Errors
46
VLAN Creation and Operation Problems
47
Teaming or VLAN Operations through HCM Fail
48
Poor Network Performance
49
Fcoe and Fibre Channel Problems
50
Loss of Sync and Loss of Signal Errors in Port Statistics
50
Fabric Authentication Failures
50
Adapter Is Not Showing in the Fabric
50
Virtual Devices Not Listed in Name Server
51
Adapter Not Registering with the Name Server or Cannot Access
51
Fcoe Link Is down (Cnas Only)
51
I/O Problem on Connected Fcoe Device (Cnas Only)
52
Disk I/O Requests Cause Low Throughput and High Latency on Linux34
53
Disk I/O Requests Cause Low Throughput and High Latency on Vmware
53
CEE Network Problems (Cnas Only)
54
CEE Is Not Enabled
54
HCM and HCM Agent Problems
54
Failed to Connect to Agent on Host
54
Unable to Completely Uninstall HCM
57
Time on HCM Screens Does Not Match System Time
58
Verifying Fibre Channel and CEE Links(Stand-Up Adapters)
58
Verifying Fibre Channel and CEE Links (Stand-Up Adapters)
58
Adapter Driver Installation Verification
59
Confirming Driver Package Installation with HCM
60
Confirming Driver Package Installation in Windows Systems
60
Confirming Driver Package Installation in Linux Systems
61
Confirming Driver Package Installation in Solaris Systems
62
Confirming Driver Package Installation in Vmware Systems
62
Troubleshooting Mezzanine Card Problems
63
Additional References for Isolating Problems
63
Chapter 3 Tools for Collecting Data
65
In this Chapter
65
For Detailed Information
65
Data to Provide Support
66
Data Collection Using Host System Commands
66
Data Collection Using BCU Commands and HCM
68
Support Save
68
Collecting Adapter Data Using HCM
72
Collecting Adapter Data Using BCU Commands
72
Data Collection Using Fabric os Commands (Brocade Switches Only)55
73
Data Collection Using Fabric os Commands (Brocade Switches Only)
73
Adapter Event Messages
74
Logs
76
Host System Logs
76
HCM Logs
77
Logging Levels Adjustment
78
Statistics
80
Authentication Statistics
81
CEE Statistics (Cnas Only)
82
CEE Query (Cnas Only)
82
Ethernet Statistics (Cnas Only)
82
Ethernet IOC Statistics (Cnas Only)
84
Fcoe Statistics (Cnas Only)
85
Fabric Statistics
85
IOC Statistics
86
FCP Initiator Mode Statistics
87
Logical Port Statistics
88
Port Statistics
89
Remote Port Statistics
90
Quality of Service Statistics (Hbas Only)
91
Virtual Port Statistics
91
VLAN Statistics (Cnas Only)
92
Diagnostics
93
Beaconing(Stand-Up Adapters)
93
Internal and External Loopback Tests
94
Ethernet Port Loopback Test (Cnas Only)
95
PCI Loopback Test
96
Memory Test
97
Pinging Fibre Channel End Points
97
Adapter Temperature
98
Queue Test
98
Trace Route
99
Echo Test
100
SCSI Test
101
Test Logs
101
Collecting BIOS Data
101
Displaying BIOS Data through BCU
101
Display BIOS Data through HCM
101
Collecting LLDP Data (Cnas Only)
102
Collecting SFP Data (Stand-Up Adapters)
102
SFP Properties
102
Collecting SFP Data
102
Predictive Optical Monitoring (POM)
103
Collecting Port Data
103
Displaying Port Properties
103
Displaying CEE Port Properties (Cnas Only)
104
Displaying Ethernet Port Properties (Cnas Only)
104
Displaying Fcoe Port Properties (Cnas Only)
104
Displaying Fcoe Port Properties
105
Displaying Remote Port Properties
105
Displaying Logical Port Properties
106
Displaying Virtual Port Properties
106
Displaying the Port Log
106
Displaying the Port List
106
Performing a Port Query
107
Displaying Port Speed
107
Collecting Teaming Information (Cnas Only)
107
Displaying Team Data and Statistics through HCM
107
Displaying Configured Team Data through BCU
108
Authentication Settings
108
Displaying Authentication Settings through HCM
108
Displaying Authentication Settings through BCU
109
Qos Settings (Hbas Only)
109
Determining Qos Settings through HCM
109
Target Rate Limiting Settings
110
Determining Target Rate Limiting Settings through BCU
110
Determining Settings through HCM
111
Persistent Binding
111
Displaying Persistent Binding Settings through BCU
111
Displaying Persistent Binding Settings through HCM
111
Chapter 4 Performance Optimization
113
In this Chapter
113
Tuning Storage Drivers
113
Linux Tuning
113
Solaris Tuning
114
Windows Tuning
114
Vmware Tuning
115
Tuning Network Drivers (Cnas Only)
115
Windows Tuning
116
Linux Tuning
117
Vmware Tuning
117
Appendix A Adapter BIOS and Event Message Reference
119
Adapter BIOS Messages
119
Adapter Driver Event Messages
120
HCM and Installer Message Reference
125
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