Table of Contents
Advertisement
Introduction to Troubleshooting
In this chapter
How to use this manual for troubleshooting
An adapter, such as an HBA or CNA, is one component of a larger network consisting of switches,
storage devices, host systems and the cabling and connections to these components. Although
there may be a problem in the adapter or an adapter component, the problem could also originate
in another network component or connections between these components. Before removing and
replacing adapters, launching adapter diagnostics, or even gathering statistics on adapter
operation, it is important that you perform the following tasks:
1. Fully describe the problem and gather complete information about the symptoms that suggest
2. Isolate or resolve the problem by first using information in
Brocade Adapters Troubleshooting Guide
53-1001582-01
•
How to use this manual for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 1
•
Gathering problem information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
a problem exists. Refer to
Adapter problems are organized under the following categories:
•
"General HBA and CNA problems"
•
"HBA problems only"
•
"Ethernet network interface problems (CNAs only)"
•
"FCoE and Fibre Channel problems"
•
"CEE network problems (CNAs only)"
Search through the list of problems in
by problem title, category, and whether the problem is operating-system-specific. Click on a
problem to go to the chapter section containing details of possible causes and actions for
resolution.
Each problem section in Chapter 2 provides a complete description of the problem, possible
causes, and actions for resolution. Fixes and actions may reference BCU commands, HCM
features, and host operating system commands. These are described in
Collecting Data"
which you can use to further isolate or resolve the problem.
Other helpful sections in Chapter 2 include the following:
•
"Verifying Fibre Channel and CEE links (stand-up adapters)"
•
"Adapter driver installation verification"
•
"Troubleshooting mezzanine card problems"
•
"Additional references for isolating problems"
"Gathering problem information"
Table 2
on page 5. Problems are organized in the table
on page 39.
on page 43.
on page 43
on page 2.
Chapter 2, "Isolating
Problems".
Chapter 3, "Tools for
on page 38.
Chapter
1
1
Advertisement
Table of Contents
Troubleshooting
