Before You Begin - Nortel Remote Office 9150 Installation And Administration Manual

Troubleshooting

Before you begin

If you experience problems in setting up or running your Remote Office 9150
unit, this chapter will help you to isolate and solve the problem.
Identifying why the problem occurred
Before you begin, ask yourself the questions listed in the following table:
Question
Is this a new
installation?
Did the Remote Office
9150 unit work, and then
suddenly stop
working?
Did you modify the
configuration or
change any hardware
components?
322
IF you
answered THEN do the following:
yes Perform troubleshooting in the sequence
presented in this chapter.
no Answer the next question.
yes Answer the next question.
no Perform troubleshooting in the sequence
presented in this chapter.
yes 1 Verify that changes were done correctly.
2 Check the hardware components to ensure
they are in working order.
3 Perform troubleshooting for the specific
component.
no Contact your telecom or data network
administrator. There might be a problem with
the network.
Standard 2.0
Remote Office 9150