CAB EOS2 Operator's Manual page 20

7 Fault Correction
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Error message
No label found
No label size
Out of paper
Out of ribbon
Printhead open
Printhead too hot
Read error
Remove ribbon
Ribbon ink side
Syntax error
Unknown card
Voltage error
Write error
Table 6
Cause
There are labels missing on the label
material
The label format as set in the software
does not correspond with the real label
format
Printer is loaded with continuous paper, but
the software is set on labels
The size of the label is not defined in the
programming.
Out of label roll
Error in the paper feed
Out of transfer ribbon
Transfer ribbon melted during printing
The printer is loaded with thermal labels,
but the software is set to transfer printing
Printhead not locked
Printhead is overheated
Read error when reading from the memory
card
Transfer ribbon is loaded although the
printer is set to direct thermal printing
Identified ribbon unwinding direction does
not match to the setup setting
Printer has received an unknown or invalid
command from the computer.
Card not formatted,
Type of card not supported
Hardware error
Hardware error
Error Messages and Fault Correction
Remedy
Press Repeat repeatedly until printer recognizes the
next label on the material.
Cancel current print job.
Change the label format set in the software.
Restart print job.
Cancel current print job.
Change the label format set in the software.
Restart the print job.
Check programming.
Load labels.
Check paper feed.
Insert new transfer ribbon.
Cancel current print job.
Change the heat level via software.
Clean the printhead  6.3 on page 18
Load transfer ribbon.
Restart print job.
Cancel current print job.
Set software to direct thermal printing.
Restart print job.
Lock printhead.
After pausing the print job will be continued
automatically. If the fault recurs repeatedly, reduce
the heat level or the print speed via software.
Check data of the card.
Backup data, reformat card.
for direct thermal printing remove ribbon
for thermal transfer printing set the printer in the
configuration or in the software to transfer printing
Ribbon loaded incorrectly.
Clean the printhead  6.3 on page 18.
Load the ribbon correctly.
Setting does not match to the used ribbon.
Correct the setting.
Press Ignore to skip the command or
press Cancel to cancel the print job.
Format card, use different type of card.
Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please note.
Repeat the write process, reformat card.
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