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EOS4/300 Edition: 02/2014 - Art.-No. 9009088 Copyright This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG. The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by cab.
Table of Contents Introduction ..................5 Product Description .................5 Instructions ..................5 Intended Use ...................6 Safety Instructions ................6 Environment ..................7 Installation ..................8 Device Overview ................8 Unpacking and Setting-up the Printer ..........10 Mounting the Cutter ............... 11 Connecting the Device ..............12 2.4.1 Connecting to the Power Supply ..........12 2.4.2 Connecting to a Computer or Computer Network ......12 Switching on the Device ..............13...
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Table of Contents Licences ..................33 EC Declaration of Conformity ............33 FCC ....................34 GPL Code Statement ..............34 Index .....................35...
Introduction 1.1 Product Description The device is an industrial thermal transfer printer for printing labels and continuous media. 1.2 Instructions Important information and instructions in this documentation are designated as follows: Danger! Draws your attention to an exceptionally grave, impending danger to your health or life.
Introduction 1.3 Intended Use • The device is manufactured in accordance with the current technological status and the recognized safety rules. However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible assets can arise during use.
Introduction • Other unauthorized work on or modifications to the device can also endanger operational safety. • Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work. •...
Installation 10 11 10 Label sensor 11 Printhead retainer with printhead 12 Guides 13 Knob for adjusting the guides 14 Knob for adjusting the label sensor 15 Lever for locking the printhead 16 Tear-off plate 17 Print roller Fig. 5 Print Mechanics 2.2 Unpacking and Setting-up the Printer ...
Installation 2.3 Mounting the Cutter The cutter contained in the contents of delivery must be mounted to the printer during the initial start-up. Fig. 6 Mount Cutter 1. Put snap arm (5) of the cutter with the groove (4) first into the guide on the retainer (2).
Installation 2.4 Connecting the Device 1 Power switch 2 USB master ports for keyboard, scanner, memory stick or service key, =500mA 3 USB full-speed slave port 4 Ethernet 10/100 Base-T 5 Power connection jack Fig. 7 Connections 2.4.1 Connecting to the Power Supply The printer is equipped with a wide area power unit for a supply voltage of 100 V to 240 V.
Installation 2.5 Switching on the Device When all connections have been made: Switch the printer on at the power switch (1). The printer performs a system test, and then shows the system status Ready in the display. If an error occurs during the system test, the symbol , Critical fault and type of error are...
Control Panel 3.1 Structure of the Touchscreen Display Notice! It is advantageous, whenever possible, to make adaptations to various print jobs in the software. The touchscreen display (1) indicates the current status of the printer and the print job, indicates faults and shows the printer settings in the menu.
Control Panel 3.3 Symbols on the Start Display Symbol Status Function Ready To offline menu Ready Feeds a blank label Ready After the end of a print job, print an additional label with the information of the previous print job. Printing label Interrupt print job, printer goes into "Pause"...
Control Panel 3.4 Printer States State Display Description Ready The printer is in the ready state and can receive data. Ready Printing Label Printing Label The printer is currently processing an active print job. and the number of the printed label in the print Data can be transmitted for a new job.
Loading Material 4.1 Loading Media from Roll Fig. 10 Loading Media from Roll 1. Turn ring (2) counterclockwise, so that the arrows points to the symbol and thus release the margin stop (1) from the roll retainer (4). 2. Load label roll (3) on the roll retainer (4) in such a way that the printing side of the labels is visible from above.
Loading Material 4.2 Adjusting the Label Sensor Notice! When the printer is delivered the label sensor is positioned in the middle of the paper feed. Thus, the label sensor must only be adjusted if: • material with reflex or cut-out marks, which are not in the middle, •...
Loading Material 4.3 Loading Transfer Ribbon Fig. 12 Transfer Ribbon Feed Path Fig. 13 Guide Adjustment Notice! With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it. 1. Clean the printhead before loading the transfer ribbon ( 7.2 on page 23). 2.
Loading Material Attention! Guide transfer ribbon over the label sensor (7). 7. Secure starting end of the transfer ribbon to the ribbon core (3) using adhesive tape. Ensure counterclockwise rotation direction of the transfer ribbon take-up hub. 8. Turn transfer ribbon take-up hub (2) counterclockwise to smooth out the feed path of the transfer ribbon.
External Supply Hub Fig. 15 Load Material to External Supply Hub Mount External Supply Hub 1. Position External supply hub behind the printer. 2. Lift printer slightly and position ground plate (7) on both hooks (6) of the external supply hub. Load Material 1.
Printing Operation Attention! Printhead damage caused by improper handling! Do not touch the underside of the printhead with the fingers or sharp objects. Ensure that the labels are clean. The printer is ready for operation when all connections have been made and labels and the transfer ribbon have been loaded 6.1 Printing in Tear-off Mode After printing the label is torn-off manually.
Maintenance 7.1 Cleaning Instructions Danger! Risk of death from electric shock! Disconnect the printer from the power supply before performing any maintenance work. It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and reduces wear of the printhead. Otherwise, the maintenance is limited to monthly cleaning of the device.
Maintenance Fig. 16 Printhead Line 1. Lift the printhead. 2. Remove labels and transfer ribbon from the printer. 3. Clean printhead line (1) with rubbing alcohol and a soft cloth. 4. Allow printhead to dry for 2–3 minutes before commencing printing. 7.3 Changing the Printhead Fig.
Maintenance 7.4 Cleaning or Replacing the Print Roller Accumulations of dirt on the print roller may impair the media transport and the print quality. Attention! Damage of the print roller. Do not use sharp objects (knives, screwdrivers, etc.) to clean the print roller.
Maintenance 7.5 Cleaning Cutter and Replace Blades Warning! Disconnect printer from electrical outlet to prevent accidental blade movement. Warning! Risk of injury! The cutter blades are sharp! Notice! When cutting through the label material instead of the label gap remains of adhesive may accumulate on the blades.
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Maintenance Fig. 20 Replace Blades Fig. 21 Springs 4. If the blades are very dirty with residues of adhesive or if they are worn, change blades: Turn shaft (6) clockwise using a torx wrench TX10 until the gear racks (7) cannot engage anymore.
Fault Correction 8.1 Types of Errors The diagnostic system indicates on the touchscreen display if an error has occurred. The printer is set into one of the three possible error states according to the type of error. State Display Button Correctable error Continue, Cancel Display turns red...
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Fault Correction Problem Cause Remedy Vertical white lines in the Printhead is dirty Clean the printhead. print image 7.2 on page 23 Printhead is defective Change the printhead. (failure of heat 7.3 on page 24 elements) Table 4 Problem Solution...
Fault Correction 8.3 Error Messages and Fault Correction Error message Cause Remedy Barcode too The barcode is too big for the Reduce the size of the barcode allocated area of the label or move it. Barcode Invalid barcode content, e.g. Correct the barcode content.
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Fault Correction Error message Cause Remedy Name exists Duplicate usage of field name Correct programming in the direct programming Network e.g. No DHCP server, no Please contact your network Error link, no SMTP server, no administrator. Timeserver No label There are labels missing on Press Continue repeatedly until found the label material...
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Fault Correction Error message Cause Remedy Structural Error in the file list of the Format data medium. err. data medium, data access is uncertain. System Error e.g. FPGA defective, invalid Switch the printer off and then setup, voltage error on. Please note error details shown on the display.
• EN 55024:2010 • EN 61000-3-2:2006+A1:2009+A2:2009 • EN 61000-3-3:2008 • EN 61000-6-2:2005 Signed for, and on behalf of the Sömmerda, 10.06.13 Manufacturer : cab Produkttechnik Sömmerda Gesellschaft für Computer- und Automationsbausteine mbH Erwin Fascher Managing Director 99610 Sömmerda...
Written Offer to GPL Source Code: Whereas such specific license terms entitle you to the source code of such software, cab will provide upon written request via email and/or traditional paper mail the applicable GPL source code files via CD-ROM for a nominal cost to cover shipping and media charges as allowed under the GPL and LGPL.