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Service Manual EOS2 / EOS5 Label Printer Made in Germany...
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Edition: 12/2018 - Part No. 9003340 Copyright This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG. The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by cab.
Introduction Instructions Important information and instructions in this documentation are designated as follows: Danger! Draws attention to an exceptionally great, imminent danger to your health or life due to hazardous voltages. Danger! Draws attention to a danger with high risk which, if not avoided, may result in death or serious injury. Warning! Draws attention to a danger with medium risk which, if not avoided, may result in death or serious injury.
Introduction General Safety Instructions This service manual is intended for use by qualified service and maintenance personnel. For more operation and configuration information, refer to the user or configuration manual. Follow the general safety rules below: • Keep the area around the device clean at all times! •...
Introduction Handling Electricity The following work may only be done by trained and qualified electricians: • Work on electrical components. • Work on an open device still connected to the mains supply. General precautions before starting maintenance work: • Find out where the emergency and power switches are so that they can be quickly thrown in an emergency. •...
Replacing Assembly Units Replacing the Print Roller Fig. 2 Replacing the print roller 1. Open the printhead. 2. Remove material and transfer ribbon from the printer. 3. Fold down the cover (3) with the tear-off plate. 4. Lift the print roller (4) from its retainers (1). 5.
Replacing Assembly Units Removing the Casing Fig. 3 Removing the cover Fig. 4 Removing / mounting the casing Removing the cover Lift the cover (1) by turning by 60°. Push the cover out of the hinges (2) of the cover plate (3) diagonally to the ground. Note! For service work it is recommended to remove the casing consisting of cover (1) and cover plate (3) connectedly.
Replacing Assembly Units Replacing the Control Panel Fig. 5 Removing / mounting the control panel Removing Remove the casing. Unlock the control panel (3) at the latch (5) swing it away from the printer and remove it by lifting. ...
Replacing Assembly Units Replacing the Transport Module Fig. 6 Removing / mounting transport module 1 Removing Remove the tear-off plate/cutter. Remove the casing. Unplug the connector (1) of the label sensor (2). Move the label sensor as far as possible to the operator’s side Operator’s Manual. ...
Replacing Assembly Units Replacing the Stepper Motor Fig. 7 Removing / mounting stepper motor 1 Removing Remove the casing Remove the transport module. Unplug the connector (2) of the stepper motor (3) from the CPU (1). Remove the gearwheels (5) from the axles (6). Note! The gearwheels (5) are reachable from the inner side of the chassis through the holes (4) with a pointed tool and can be pushed that way from the axles.
Replacing Assembly Units Replacing the Printhead Holder Fig. 9 Removing / mounting printhead holder Removing Remove the casing. Remove the printhead. Remove the spring (2) from the spring bolt (1). Lift the printhead holder (7), unlock the latch (4) and push the printhead holder with the spring (2) to the operator’s side out of the chassis (3).
Replacing Assembly Units Replacing the PCB CPU Danger! Risk of death via electric shock! Before opening the housing cover, disconnect the device from the mains supply and wait at least one minute until the power supply unit has discharged. 1 PCB CPU 2 Pins 3 Latches...
Replacing Assembly Units 2.10 Replacing the Power Supply Unit Danger! Risk of death via electric shock! Before opening the housing cover, disconnect the device from the mains supply and wait at least one minute until the power supply unit has discharged. Fig.
Replacing Assembly Units 2.11 Checking the Braking Force at the Ribbon Supply Hub During printing operation the spring on the transfer ribbon supply hub functions as a brake. The braking force on the supply hub influences the transport of the transfer ribbon. The braking force on the transfer ribbon supply hub is measured with a test collar.
Troubleshooting and Error Treatment Failure of Device Functions Functional error Possible remedy Medium is not transported Check electrical connections between PCB CPU and motor Check drive mechanism Replace the PCB CPU Replace the motor No print image with medium Check plug connections at the printhead transport Examine printhead cable for damage and replace if necessary Replace the printhead...
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