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T S - 6 0 0 U S E R G U I D E
HANGING UP A CALL
1. You can hang up a phone call by pressing the
handset back in the cradle.
PUTTING A CALL ON HOLD
1. You can put a call on hold by pressing the
hold, you can hang up your phone without losing the call.
2. In order to get re-connected to a call that you previously put on hold, you must
first lift the handset or press the
You will be reconnected to your previous call.
Note: A call that was put on hold at a specific extension can only be retrieved from the
same extension. In order to be able to re-connect to the call from a different extension,
you would need to use the call PARK and UNPARK functions.
CALL WAITING AND QUEUED CALLS
When on a call, it is possible to receive another call if your extension is configured for
call waiting as the chosen action in the busy call handling option of the TalkSwitch. It
is also possible to automatically queue incoming calls to your extension or ring group.
If you receive a call waiting or queued call notification while on a call, you can answer
the call waiting or queued call and put the current caller on hold by pressing the
TRADE CALLS
softkey. It is possible to switch between calls by repeatedly using the
TRADE CALLS
softkey.
TRANSFERRING A CALL
When you are on a call, you can transfer it to another
extension or voice mailbox.
TRANSFER
1. Press the
on hold.
2. Dial the number of the extension you wish to send the
call to and press the
3. Hang up the call or press the
on hold will be connected to the number you just dialled.
4. If the number you dialled is busy or unavailable, you can press the
CANCEL TRANSF
1 2
SPEAKER
softkey to put the current call
OK
softkey.
COMPLETE
softkey to get re-connected to your call on hold.
GOODBYE
button or putting the
HOLD
softkey. Once a call is on
button, then press the
softkey to complete the transfer. The person
H T T P : / / G LO B A L .T A L K S W I T C H . C O M
UNHOLD
softkey.
12/09
03:00 PM
00:05:21
Call Waiting:
01632-960009
Jane Macdonald
Transfer
Trade Calls
Park
Conference
Hold
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