Overlapped Documents Are Frequently Fed Into The Scanner - Fujitsu fi-7300NX Operator's Manual

Overlapped Documents Are Frequently Fed into the Scanner

Check the following points
● Do the documents meet the paper requirements? (page 198)
● Are you using the Carrier Sheet? (page 198)
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to
detect overlapped documents accurately? (page 198)
Did you scan a thick document such as a plastic card? (page 199)
●
Did you fan the documents before loading them? (page 199)
●
Have the documents just been printed out from a copy machine or a laser printer? (page 199)
●
● Are the brake roller and pick roller installed correctly? (page 199)
● Are the brake roller and pick roller clean? (page 199)
● Are the brake roller and pick roller worn out? (page 199)
● Are you using the scanner at an altitude of 2,000 m or higher? (page 200)
If the problem persists, check the items in
first, then contact the distributor/dealer where you purchased this product. Or, make an inquiry by
referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with
this product.
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
●
Are you using the Carrier Sheet?
Solution
Configure the scan settings in the scanner driver to use the Carrier Sheet.
For details, refer to
●
If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect
overlapped documents accurately?
Solution
Fulfill the conditions to detect overlapped documents accurately.
For details, refer to
85).
If necessary, specify the area to detect overlapped documents.
For details, refer to
[Document check area specification for Multifeed Detection] (page
Before You Contact the Scanner Service Provider (page 213)
Documents for Scanning (page
Scanning Photographs and Clippings (page
Conditions Required to Accurately Detect Overlapped Documents (Multifeed) (page
Specifying the Area to Detect Overlapped Documents
198
79).
101).
286).
Troubleshooting