Regulatory Information; Maintenance & Care - Aidcall Touchsafe Pro IP-DECT 400 Single-Cell Installation Manual

3. REGULATORY INFORMATION
This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g.
Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology Equipment
(LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS.
See the Specification for each individual product in section 19 onwards for relevant Approvals.
A copy of the complete Declaration of Conformity is available from Aidcall.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not be
disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on the
environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop‐off at your local municipal waste recycling depot.
NTENTS
4. MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an
annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in wireless Nursecall systems.
A Preventative Maintenance Visit (PMV) is also available from Aidcall, this covers the replacement of all
non‐rechargeable batteries, a full system test, software updates (if applicable) and a Service Certificate.
For more information on Maintenance Contract packages and PMV's please contact our customer services
team on 01670 357431 or visit our website; http://www.aidcall.co.uk/maintenance/
MONTHLY MAINTENANCE
DECT Servers, Integrators, Base Stations and Repeaters do not require any regular maintenance, if a unit
shows signs of external damage it should be replaced immediately by a Service Engineer.
Products needing repair can be returned via the website; http://www.aidcall.co.uk/order‐a‐repair/
ANNUAL MAINTENANCE
The rechargeable batteries in the Repeater PSU's and the UPS should be tested every year by a Service
Engineer and replaced every 3‐5 years depending on the number of discharge cycles and environmental
conditions. Rechargeable batteries in the DECT telephones should be replaced every 2 years or 500
charging cycles. See the specification for each product in section 19 onwards for details of battery types.
Doc No. FM5640 issue 3 Page 5