Aidcall Touchsafe Pro Installation Manual
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Aidcall Touchsafe Pro Installation Manual

Wireless nursecall system
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Touchsafe
Wireless Nursecall System
_________________________________________________________________________________________________
Aidcall operates a policy of continual product improvement and
reserves the right to modify the specification of its products.
If any variation to the details in this document are suspected please
contact Aidcall's Technical Support.
Aidcall, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
T: +44 (0)
1670 357 431 www.aidcall.co.uk
________________________________________________________________
Pro
®
Paging System
Installation Guide
Doc No. FM5600 issue E Page 1

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Summary of Contents for Aidcall Touchsafe Pro

  • Page 1 _________________________________________________________________________________________________ Paging System Installation Guide Aidcall operates a policy of continual product improvement and reserves the right to modify the specification of its products. If any variation to the details in this document are suspected please contact Aidcall’s Technical Support.

  • Page 2: Table Of Contents

    The Interface unit requires connection to a battery-backed 12V DC power supply and the RS232 Pager Port on a Touchsafe Pro Nursecall Panel. The Master Base and all additional Slave Bases are connected from the Interface unit on an RS485 data and power bus cable – maximum cable length for data is 600 metres, power cable runs should not exceed 100 metres.

  • Page 3: Important Safety Instructions

    2. IMPORTANT SAFETY INSTRUCTIONS Read and understand these instructions before use. Keep these instructions for future reference. Take care when working on step ladders during installation or service. Isolate the mains supply before removing the PSU cover. Do not disassemble any part of the system or attempt to repair it yourself. No user serviceable parts inside.

  • Page 4: Regulatory Information

    NTENTS 4. MAINTENANCE & CARE For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an annual maintenance contract. This will provide vital assistance in times of need from a nationwide team of trained Service Engineers who specialise in wireless Nursecall systems.

  • Page 5: System Features

    The paging system Interface, Master Base, Slave Base, Wireless Slave and Repeaters are all housed in the same type of ABS enclosure. Always check the Model No. label on the rear of the unit to be sure of which product you are looking at. Aidcall Ref. Product ZNC570...

  • Page 6: Fixing Heights & Distances

    All paging products must be sited in a dry secure area; they are NOT suitable for outdoor locations. The interface will normally be within 2 metres cable run of a Touchsafe Pro Display Panel. All radio parts should be positioned as high as possible but a minimum of 300mm from the ceiling and at least 2 metres away from any other electronic equipment.

  • Page 7: Site Wiring Requirements

    7. SITE WIRING REQUIREMENTS The Paging Interface is connected to the RS232 Pager Port on any Touchsafe Pro Nursecall panel. Master and Slave Bases are wired from the Interface on a common RS485 Bus cable. Additional Wireless Repeaters can be installed to further increase the radio range of each base cell.
  • Page 8 7. SITE WIRING REQUIREMENTS RS485 BUS It is important that the RS485 data bus wiring network is connected in one continuous “daisy-chain” from the Interface through the Master and all Slave Bases installed on the scheme… Master Last Slave Slave Slave Base Base...

  • Page 9: Radio Part Deployment

    8. RADIO PART DEPLOYMENT There is a total of 8 time slot ID’s on the Paging system. The Master Base is always 01; the remaining 7 can be a mix of Slave Bases or Repeaters. If more than 8 ID’s are required, then any duplicate ID’s must not be in overlapping coverage.

  • Page 10: Psu Installation

    9. PSU INSTALLATION The battery backed PSU (Aidcall Part No. E40061) requires connection to the mains supply; it provides 12V DC for the Interface, Master and Slave Bases. 12V/1A Boxed PSU 2m Mains Lead & 13A UK Plug Green Power LED...

  • Page 11: Interface Installation

    RS232 from Panel RS485 & Power PATCH LEAD Cut an RJ45 plug off one end of the 2 metre Patch Lead (Aidcall Part No. W00402). Strip-back the cable and identify the green, orange and white/blue wires.  W00402 - 2m Patch Lead...
  • Page 12 Loop the Patch Lead through the ferrite sleeve provided and connect the 3 wires to the Pager terminal in the Touchsafe Pro Nursecall panel using the colour code shown below. Plug the Patch Lead into the RJ45 socket on the bottom of the Interface.

  • Page 13: Master & Slave Base Installation

    RADIO RANGE. CONNECTION DETAILS The Master and Slave Bases should be wired using LSF 2 Pair 22AWG individually screened data cable. Use Belden Type 8723 or equivalent, available from Aidcall; Part No. YW1715 (100m reel). Interface Master Base Slave Base...

  • Page 14: Multi-Hop Wireless Slave Installation

    12. MULTI-HOP WIRELESS SLAVE INSTALLATION The Multi-Hop Wireless Slave (Aidcall Part No: ZNC574) is a transceiver which is controlled from the Master Base but links via a Repeater to extend the coverage area of the Paging system. The Wireless Slave can then link to up to 4 other Wireless Slaves in a daisy-chain format to make multiple hops (max 5).

  • Page 15: Repeater Installation

    13. REPEATER INSTALLATION Repeaters are used to increase the radio coverage of the Master or Slave Bases. Repeaters operate wirelessly and only require connection to a local 240V AC mains supply via the plug-top PSU module provided. Repeaters also include an integral rechargeable battery which will give approx. 4 hours operation in the event of a mains supply failure.

  • Page 16: Exit Beacon Installation

    14. EXIT BEACON INSTALLATION Exit Beacons are used to prevent the accidental removal of Pagers from site. When a Pager passes an Exit Beacon it will alert the user, if the Pager leaves site it will start to bleep and the only way to stop it is by returning it to the charger.

  • Page 17: Charger Installation

    15. CHARGER INSTALLATION The single or 5 way charger must be situated within radio range of the Paging system. Each charger is provided with a plug-top power supply which is simply plugged-into a mains supply. An optional 45 wall mounting bracket is available for the 5 way charger. Single Charger Part No.

  • Page 18: Programming

    The paging system is programmed using a Laptop PC running the Master Base Programming software. This software is available as a free download from https://www.aidcall.co.uk/on-demand/ Connect the Laptop via a USB-Serial converter to the Master Base using the programming lead (Aidcall Part No. ZNC577). Laptop with...
  • Page 19  The Touchsafe Pro uses the last 2 digits of the Pager ID as the unique Staff ID for the Nurse Present feature. The Staff ID must be in the range 01 to 99 (00 is not a valid ID).
  • Page 20 17. PROGRAMMING OVER AIR PROGRAMMING TAB 10. Check the 9. When all 8. CANCEL 3. Set Pager group 2. If you don’t 1. Select ID of parameters are “Acknowledge Set as “Y” only if require a new Pager to be ID codes (G1-G5) Reply”...
  • Page 21 Emergency call through the Paging system. The pager will then transmit an infra-red Emergency call to any IR enabled Touchsafe Pro call points in range and this call will be shown on the Nursecall system.
  • Page 22 Pager 9 Pager 10 If the Touchsafe Pro panel pages CAP code 301 then Pagers 1, 2, 4, 7 & 10 would page the call. Pagers 1, 4 & 7 would page because they have the CAP Code 301 in them.
  • Page 23 17. PROGRAMMING EXIT BEACONS Exit Beacons must all be programmed with an ID of 001 and in addition each will require a unique Individual Code (IC). If the IC of a Beacon is not known then a default IC can be set by disconnecting the batteries then holding the small PCB mounted switch when powering-up.
  • Page 24 17. PROGRAMMING REPEATERS/SLAVE BASES Click-on the “Repeater/Slave Programming” tab at the top of the main screen to open the Repeater Programming Form… PROGRAMMING REPEATERS Ensure the Repeater is in the radio coverage area and the Green/Yellow 2 Second Sync LED is flashing. Connect the same programming lead used for the Master Base to the Repeater.

  • Page 25: Pager Testing

    18. PAGER TESTING When the Paging system is fully installed and setup plug the Laptop running the Programmer software into the Master Base and select the Over Air Programming tab… 1. Enter the Pager ID you want to test in the MESSAGING area of the screen ID345 L00R TEST MESSAGE 2.

  • Page 26: Touchsafe Pro Panel Setup

    19. TOUCHSAFE PRO PANEL SETUP Go to the Touchsafe Pro Master Panel (ID 1), Logon as an Engineer and select the Panel Details option… Select which Panel ID the Interface is being connected to from Paging Panel pull-down box. Note: this only needs to be set on the Master Panel (ID 1).
  • Page 27 Press the Save button then Close to exit. Go to the Touchsafe Pro Panel with the Interface connected, Logon as an Engineer and select the Paging Setup option… ⚫Astra/Bluebell Set the Protocol option to...

  • Page 28: Battery Replacement

    REPEATERS Repeaters include a rechargeable battery pack which is not onsite replaceable. Repeaters should be returned to Aidcall for battery replacement every 5 years. IMPORTANT: always mark the Repeater with the date the battery was replaced for reference on future Service visits.

  • Page 29: Specification

    21. SPECIFICATION Interface Aidcall Part No. ZNC570 (previously Aidcall W07504 or Bluebell BMB01-P) Radio Approval ETSI EN300-220-1 V2.3.1 EMC Approval ETSI ETS300-683 Serial Interface RS232 2400 Baud (Ackerman Protocol) Data Bus RS485 LED Indicators Blue = RS232 RX, Green = Power and Green/Yellow = 2 Sec Sync...
  • Page 30 21. SPECIFICATION Repeater & PSU Aidcall Part No. ZNC573 (previously Aidcall W07501 or Bluebell BMB01-R) Radio Approval ETSI EN300-220-1 V2.3.1 EMC Approval ETSI ETS300-683 Transmission Frequency 869MHz Pan-European SRD Frequency Band Transmission Range 200 metres (open field) LED Indicators Green = Power and Green/Yellow = 2 Sec Sync...
  • Page 31 21. SPECIFICATION Exit Beacon Aidcall Part No. ZNC576 (previously Aidcall W07510 or Bluebell BB01) Radio Approval ETSI EN300-220-1 V2.3.1 EMC Approval ETSI ETS300-683 Transmission Frequency 869MHz Pan-European SRD Frequency Band Transmission Range Adjustable 1 to 20 metres (open field) Operating Voltage...
  • Page 32 21. SPECIFICATION Single Charger Aidcall Part No. ZNC581 (previously Aidcall W07508 or Bluebell BRS01) Mounting Options Free Standing or Wall Mounted Plug-Top PSU Module 12V DC 1.0A (Modified Power Pax SW4010G) LED Indicator Blue = Power Enclosure Material 18 SWG Mild Steel...

  • Page 33: Aidcall/Bluebell Part Number Cross Reference Table

    22. AIDCALL/BLUEBELL PART NUMBER CROSS REFERENCE TABLE Product New Aidcall Part No. Old Aidcall Part No. Bluebell Part No. Interface ZNC570 W07504 BMB01-P Master Base ZNC571 W07500 BMB01 Slave Base ZNC572 W07502 BMB01-S Repeater & PSU ZNC573 W07501 BMB01-R Multi-Hop Wireless Slave & PSU...

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