Regulatory Information; Maintenance & Care - Aidcall Touchsafe Pro Installation Manual

3. REGULATORY INFORMATION

We declare this product complies with the relevant UK legislation on condition that it is used in the
manner intended, and in accordance with the current installation standards and/or the
manufacturer's recommendations.
A copy of the full UKCA Declaration of Conformity is available on request.
We declare this product complies with the relevant European legislation on condition that it is used in
the manner intended, and in accordance with the current installation standards and/or the
manufacturer's recommendations.
A copy of the full CE Declaration of Conformity is available on request.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in
place to recycle products using the best available recovery and recycling techniques to minimise
impact on the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
4. MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an
annual maintenance contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in wireless Nursecall systems.
A preventative maintenance visit (PMV) is also available from Aidcall, this covers the replacement of all
non-rechargeable batteries, a full system test, software updates (if applicable) and a Service Certificate.
For more information on Maintenance Contract Packages and PMV's please contact our customer services
team on 01670 357431 or visit our website;
MONTHLY MAINTENANCE
The Interface, Master/Slave Bases, Wireless Slaves and Repeaters do not require any regular maintenance,
if a unit shows signs of external damage it should be replaced immediately by a Service Engineer.
Products needing repair can be returned via the website;
ANNUAL MAINTENANCE
The rechargeable batteries in the PSU and Repeaters should be tested every year by a Service Engineer and
replaced every 5 years. Alkaline batteries in Door Exit Beacons should be replaced every 3 years. See
section 20 for details of battery types. Pagers must be returned to Aidcall for battery replacement.
www.aidcall.co.uk/healthcare/support/maintenance
www.aidcall.co.uk/healthcare/support/repair
Doc No. FM5600 issue E Page 4