132
PostBase One Mailing System
Issue
Error message:
"FSCP connection plug
missed ..."
...
with downloading postage
Desired amount cannot be
loaded.
Function not available.
PostBase One fails to estab-
lish connection to the data cen-
ter.
...
when using special functions
Advert Only: the advertising
imprint is not printed on the
expected position on the letter.
Print Numbers: the number is
not printed on the expected
position on the letter.
Seal Only: letters are trans-
ported, but not sealed.
Possible cause and remedy
Verify that the FSCP plug (termination plug) has
been connected to the FSCP interface correctly
(see page 164).
Verify that all connection cables between the sys-
tem components have been plugged in and
screwed correctly (see page 164).
Impermissible amount.
Change amount and repeat the procedure.
The current user is not authorized to access this
function.
Contact the system administrator.
Verify that the network cable is properly connected
(see page 164).
Check the connectivity settings (see chapter 11.9,
page 85).
Repeat the procedure.
Data center issue. Try again later.
Imprint offset is active.
Disable the imprint offset or set a suitable value
(see chapter 4.4, page 46).
Imprint offset is active.
Disable the imprint offset or set a suitable value
(see chapter 4.4, page 46).
Sealing function is disabled.
Turn the envelope sealing switch to the position
SEAL (see chapter 3.6, page 21).
Need help?
Do you have a question about the POSTBASE ONE and is the answer not in the manual?