kozy heat CALLAWAY 50 Installation And Operation Manual page 44

Issue
Pilot and burner extinguish
while in operation
Soot appears on glass
Flame burns blue and lifts
off burner
No reaction to command
44 TROUBLESHOOTING
Cause
No propane in tank
Incorrect glass assembly
installation
Incorrect vent cap installation
Vent cap blockage
Improper pitch on horizontal
venting
Exhaust vent pipe leaking
exhaust gases back into firebox
Excessive draft
Improper media placement
Improper venturi setting
Incorrect vent cap installation
Vent cap blockage
Improper venturi setting
Incorrect vent cap installation
Blockage or leakage of the vent
system
Battery back batteries or remote
control batteries low
No communication between
remote control and IFC module
A maximum number of failed
ignitions or flame restorations
has been reached
Hussong Mfg. Co., Inc. • Kozy Heat Fireplaces
Check propane tank. Refill if necessary.
Section 8.2 Glass Frame Assembly on page 48
Adjust if necessary.
Remove debris if necessary.
¼ in. (6 mm) rise per foot (30 cm) is required on horizontal venting
Check for leaks and repair if necessary.
A restrictor may need to be installed or modified. Section 11.2.2 Vent
Restriction (after installation) on page 42.
Section 8.3 Burner/Perimeter Media Installation on page 30.
Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. Section 11.2.1 Burner Venturi on page 41.
Adjust if necessary.
Remove debris if necessary.
Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. Section 11.2.1 Burner Venturi on page 41.
Adjust if necessary.
Check the vent pipes for leaks, and the vent cap for debris. Repair the
vent pipes or remove debris from vent cap, if necessary.
Replace batteries.
Reprogram remote control to IFC module.
Reset IFC module.
Solution
#CLW-50 R.1 March 2018