regardless when the calls weremade and received.
Start Time, End Time, Start Day, End Day: If Always Recording is unnecessary then you can
specify which time durations in a week to record all calls from the above selected
extensions.
Inbound Record: Enable to recordallinbound calls.
Outbound Record: Enable to record all outbound calls.
The recordings can be searched on Report‐>Record List‐>Call Recording page. Please see chapter
6.3.1.
4.14.2 One Touch Recording
One Touch Recording is also known asRecord on Demand.It allows users to record phone calls
selectively.
Navigate to web menu
Advanced‐>Feature
recording feature code as below:
In a live call conversation, an extension user can use feature code *1 to record this call. With this
feature, you don't have to configure recording all calls for the extensions which may cause heavy
system resource use if some call recordings are not required.
The one touch recordings can be searched from Report‐>Record List‐>One Touch Recording page.
Please see chapter 6.3.3.
4.15 Smart DID
CooVox IPPBX system has the ability to route an inbound call directly to an extension if the
extension had previously tried to call the number but the call was unanswered. It is convenient
for the called party to make a call back and be directly routed to the extension that called them
without going through the IVR menu or reception desk.
Navigate to web menu
Advanced‐>Smart
functionality.
Code. Here on this page you can see the one touch
DID. Tick the "Enable" checkbox to enable Smart DID