Pmg2006-T20A Access And Login; Troubleshooting - ZyXEL Communications PMG2006-T20A User Manual

31.2 PMG2006-T20A Access and Login

I forgot the IP address for the PMG2006-T20A.
The default LAN IP address is 192.168.1.1.
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If you changed the IP address and have forgotten it, you might get the IP address of the PMG2006-T20A
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by looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway
might be the IP address of the PMG2006-T20A (it depends on the network), so enter this IP address in
your Internet browser.
If this does not work, you have to reset the device to its factory defaults. See
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I forgot the password.
See the cover page for the default login names and associated passwords.
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If those do not work, you have to reset the device to its factory defaults. See
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I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the PMG2006-T20A.
Check the hardware connections, and make sure the LEDs are behaving as expected. See
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on page 19.
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
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enabled.
If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS
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(Maintenance > Remote MGMT).
Reset the device to its factory defaults, and try to access the PMG2006-T20A with the default IP address.
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See Section 1.6 on page
If the problem continues, contact the network administrator or vendor, or try one of the advanced
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suggestions.
Chapter 31 Troubleshooting
(Section 7.2 on page
21.
PMG2006-T20A User's Guide
153
Section 1.6 on page
Section 1.6 on page
51), use the new IP address.
21.
21.
I
Section 1.5