10 .2 Error Codes And Countermeasures; Communication Errors - Konica Minolta CS-7 Operation Manual

10 .2 Error codes and countermeasures

If the following error codes appear, take the respective countermeasures .
IMPORTANT • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• After performing countermeasures, if the problem does not go away, contact Konica Minolta technical representatives .
• If the displayed error code is not supported on this device, contact Konica Minolta technical representatives .
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
HINT • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• The "*" at the tail of the error code is indicating a character from 0 to 9 or from A to Z .
• For operation of the AeroDR SYSTEM and the REGIUS series, refer to the respective operation manuals .
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10 .2 .1

Communication errors

Error codes starting with "C2" are indicating communication errors .
Error code
C21522 X-ray system error detected .
C21523 X-Ray device initializing, Please wait .
X-ray system connection error .
C21524
Check the network .
Connection destination X-ray device or DAP error
C21525
message displayed .
C21526 Parameter setting to the X-ray system error .
C21527 The X-ray system interlock failed .
C21528 The X-ray system inter unlock failed .
C21529 Failed to send the X-ray system buzzer sound (success) .
C21530 Failed to send the X-ray system buzzer sound (failure) .
C21531 Failed to retrieve DAP value .
C21541 X-ray system error detected .
C21559 Internal error occurred in X-ray communication process .
[AeroDR Stitching Unit name] Failed to connect
C27300 -
AeroDR Stitching Unit .
C27307
Please check the network connection .
[AeroDR Stitching Unit name] Timeout error occurred
C27308 in AeroDR Stitching Unit .
Please check the network connection .
[AeroDR Stitching Unit name] Failed to connect
C27309 -
AeroDR Stitching Unit .
C27313
Please check the network connection .
[AeroDR Stitching Unit name] Communication with
C27314 AeroDR Stitching Unit has failed .
Please check the network connection .
[AeroDR Stitching Unit name] Communication with
C27315
AeroDR Stitching Unit has failed .
[AeroDR Stitching Unit name] Failed to connect
C27316 AeroDR Stitching Unit .
Please check the network connection .
Displayed message
386
Problems/countermeasures
(1) Pause the examination and start it again.
(2) Restart the X-ray device and this device if it is
displayed again .
Check the X-ray device status .
Check the network status .
Contact Konica Minolta technical representatives .
Check the exposure settings set on this device.
Check the X-ray device status .
Contact Konica Minolta technical representatives .
Restart the X-ray device and this device .
Contact Konica Minolta technical representatives .