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10 .2 Error codes and countermeasures
Error code
C36022
At PrimtComposer process, processing is timeout .
C37001
[DR Detector name] Connecting detector
C37002
[DR Detector name] disconnection error
C37003
Error . Please touch the work area .
C37004
[DR Detector name] Disconnected energy saving not
C37005
set . Please touch the work area .
C37006
[DR Detector name] wireless forbidden error
[DR Detector name] version up error
Version upgrade failed .
C37007
Check the connection and restart the AeroDR cas-
sette .
[DR Detector name] calibration error
C37008
Calibration failed .
Check the connection and retry .
There are images unreceived to the AeroDR .
Do not turn off the power of AeroDR.
Return AeroDR detector to previous connection
state(Wired/Wireless) . In the case of wireless connec-
C37009
tion, the electric wave state has deteriorated .
Please check an electric wave state by the AeroDR
icon at the upper right of a screen, and wait until con-
nection returns .
[DR Detector name] Correction processing error
C37010
Correction processing error .
Restart the CS-7 and retake .
C37012
[DR Detector name] Additional registration error
C37013
[DR Detector name] Registration cancelation error
C37014
[DR Detector name] Set panel data error
C37015
[DR Detector name] Get panel data error
C37017
[DR Detector name] Attribute information error.
[DR Detector name] Error in image file creation.
C37018
Please contact the service representation .
[DR Detector name] Exposure Permission Setting Er-
C37019
ror
Please touch the work area .
[DR Detector name] Exposure Mode Setting Error
C37025
Please touch the work area .
Exposure field setting error.
C37054
Check the network connection and touch this expo-
sure condition .
Communication error .
C37055
Check the network connection and touch this expo-
sure condition .
Version up failed .
C37056
Check the connection and restart the AeroDR XG BOX/
AeroDR Interface Unit2 .
Failed to set the Setting data .
C37058
Please check network connection and retry .
Failed to get the Setting data .
C37059
Please check network connection and retry .
Displayed message
388
Problems/countermeasures
(1) Try performing the operation again .
(2) Contact Konica Minolta technical representatives .
Check the network equipment and communication
cable connection status .
Check the network equipment and communication
cable connection status .
Touching either the working area or exposure condi-
tion items may fix the problem.
(1) Touch either the working area or exposure condi-
tion items .
(2) Check the network equipment and communication
cable connection status .
(3) Stop the examination.
Check the network equipment and communication
cable connection status .
(1) Check the network equipment and communication
cable connection status .
(2) Restart the calibration tool .
(1) Check the network equipment and communication
cable connection status .
(2) Press [OK], and wait until image re-acquisition is
complete .
Restart this device and perform the exposure again.
Check the network equipment and communication
cable connection status .
Contact Konica Minolta technical representatives .
(1) Touch either the working area or exposure condi-
tion items .
(2) Check the network equipment and communication
cable connection status .
Touching either the working area or exposure condi-
tion items may fix the problem. If not, contact Konica
Minolta technical representatives .
(1) Check the network equipment and communication
cable connection status .
(2) When [Ready] is displayed, press the Exam. Tag.
(1) Check the network equipment and communication
cable connection status .
(2) Restart the device and the AeroDR Interface Unit .
Contact Konica Minolta technical representatives .
Contact Konica Minolta technical representatives .
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