Chapter 38: Feature Interactions - Avaya 1230 Administration

Chapter 38: Feature interactions

This chapter provides information on feature interactions for IP Deskphones with SIP Software on
®
Avaya Aura Communication Manager.
Conf and Join softkeys
The Conf and Join soft keys on the IP Deskphone support the IP Deskphone's local 3-way
conference bridge. The Conf and Join soft keys do not work with the Communication Manager
system's ad-hoc conference
Call Forward All Calls and Call Forward Busy / No Answer on Communication
Manager
The Communication Manager system's Call Forward All Calls and Call Forward Busy/No
Answer features are recommended over the IP Deskphone's local Call Forward feature (CallFwd
soft key) as Communication Manager handles call coverage better with its own features.
If the local CallFwd (CallFwd soft key) is used, it cannot be used when the same extension is
logged into multiple devices (Multiple login).
Group-Page on Communication Manager
• The Communication Manager Group-Page feature is not supported in SIP Release 4.4.
Local 3-way conference with MOH
When the IP Deskphone's local 3-way conference is used, and one party that has Music On Hold
(MOH) enabled goes on hold, all remaining conference parties hear the MOH. Use the
Communication Manager ad-hoc conference feature to avoid this.
Attended transfer
To use attended transfer, set the Communication Manager parameter "SIP Endpoint Managed
Transfer?" to NO (found on p.19 of system-parameter feature configuration on the Communication
Manager interface).
Remote Hold
To see Remote Hold displayed on a far-end phone when an 11xx/12xx IP Deskphone with SIP
Software places a call on hold, the Communication Manager Direct Hold feature must be active so
that the CM can forward the hold notification to the far end. The Communication Manager Direct
Hold is enabled by disabling Music On Hold (MOH). To disable MOH, set Hear System Music on
Hold? to NO in the IP Deskphone's COR (Class of Restriction).
CONFERENCE_URI[n] configuration parameters
When the AVAYA_AURA_MODE_ENABLE parameter is configured as YES, the
CONFERENCE_URI[n] configuration parameters are not processed.
SIP Software for Avaya 1200 Series IP Deskphones-Administration
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Comments? infodev@avaya.com
March 2015