Avaya 1200 Series User Manual
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Avaya 1200 Series User Manual

Avaya 1200 Series User Manual

1200 series ip deskphone
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Avaya 1200 Series IP Deskphone
Avaya Business Communications Manager
Document Status: Standard
Document Number: NN40050-111
Document Version: 02.02
Date: May 2010

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Summary of Contents for Avaya 1200 Series

  • Page 1 Avaya 1200 Series IP Deskphone Avaya Business Communications Manager Document Status: Standard Document Number: NN40050-111 Document Version: 02.02 Date: May 2010...
  • Page 2 Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/...

  • Page 3: Table Of Contents

    Avaya 1200 Series Expansion Modules ........
  • Page 4 Contents NN40050-111...

  • Page 5: Regulatory And Safety Information

    FCC CFR 47 Part 15 Class B Emissions: FCC Rules for Radio Frequency Devices Canada ICES-003 Class B Emissions: Interference-Causing Equipment Standard: Digital Apparatus Australia/New Zealand CISPR 22 Class B Emissions: Information technology equipment - Radio disturbance Avaya 1200 Series IP Deskphones...

  • Page 6: Other

    This equipment complies with the CE Marking requirements. Australia: AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained from www.avaya.com. NN40050-111...

  • Page 7: Denan Regulatory Notice For Japan

    DenAn regulatory notice for Japan Connecting Power Use Only with Avaya-approved Limited Power Source 48Vdc 520mA (FSP Group Inc. Model: FSP025-1AD207A) Connecting to Local Area Network (LAN) Severe damage to your IP Deskphone will occur if this set is plugged into an ISDN connection.
  • Page 8 NN40050-111...

  • Page 9: Customer Service

    Customer Service This section explains how to get help for Avaya products and services.Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to http:// www.avaya.com or go to one of the pages listed in the following sections.
  • Page 10 NN40050-111...

  • Page 11: Introduction

    Avaya 1200 Series Expansion Modules (page 18) Avaya 1210, 1220, and 1230 IP Deskphones The Avaya 1210, 1220, and 1230 IP Deskphones bring voice and data to the desktop by connecting directly to a local area network (LAN) through an Ethernet connection.

  • Page 12: Phone Components

    Avaya 1210, 1220, and 1230 IP Deskphones keys and descriptions For the location of the keys and components on the Avaya 1210, 1220, and 1230 IP Deskphones, see the following figures. For a description of the keys and components on your...
  • Page 13 Chapter 1 Figure 1 Avaya 1210 IP Deskphone Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (2) Navigation keys Goodbye key Applications key Headset key Hold key Dialpad Volume control keys Mute key Handsfree key...
  • Page 14 Chapter 1 Figure 2 Avaya 1220 IP Deskphone User-defined feature keys (4) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Dialpad Volume control keys...
  • Page 15 Chapter 1 Figure 3 Avaya 1230 IP Deskphone User-defined feature keys (10) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Dialpad Volume control keys...
  • Page 16 Chapter 1 Table 3 Avaya 1210, 1220, and 1230 IP Deskphones keys and components descriptions Key or component Description Message waiting indicator/ When a message is waiting, the red message waiting indicator flashes. Incoming call indicator Also, when the ringer sounds, this indicator flashes.

  • Page 17: Display Screen

    Do Not Disturb feature. Display screen Your Avaya 1210, 1220, and 1230 IP Deskphones have two or three display areas: • The top display area provides labels for the user-defined feature keys (not available on the Avaya 1210 IP Deskphone).

  • Page 18: Avaya 1200 Series Expansion Modules

    The following figure shows an Avaya 1230 IP Deskphone with the Avaya 1200 Series Expansion Module —12 Keys Display. Figure 5 Avaya 1230 Ip Deskphone with Avaya 1200 Series Expansion Module —12 Keys Display NN40050-111...

  • Page 19: Basic Features

    An IP Deskphone supports up to seven Avaya 1200 Series Expansion Module —12 Keys Display, or up to two Avaya 1200 Series Expansion Module —18 Keys Display. One IP Deskphone does not support the two expansion module types on the same IP Deskphone.
  • Page 20 Chapter 1 Figure 7 Avaya 1200 Series Expansion Module —18 Keys Display User-defined feature key LEDs User-defined feature keys Labels Table 4 Expansion modules keys descriptions Key or component Description User-defined feature keys The keys on the expansion modules are programmable keys with an LCD display or paper labels.
  • Page 21 Chapter 1 Avaya 1200 Series IP Deskphones...
  • Page 22 Chapter 1 NN40050-111...

  • Page 23: Configuring Options

    Use the Preferences menu to set or change preferences for your IP Deskphone. 1. Contrast Use the Contrast tool to change the physical settings of the display. 2. Language Use the Language tool to select the language used on your IP Deskphone. Avaya 1200 Series IP Deskphones...
  • Page 24 Chapter 2 Table 5 Local Tools menu options and descriptions Main menu Submenu Description 2. Local Diagnostics Your system administrator uses the Local Diagnostics menu to perform diagnostics on the IP IP Deskphone and network. The Local Diagnostics menu is for system administrator use only.

  • Page 25: Using Your Ip Deskphone

    Chapter 3 Using your IP Deskphone This section provides information about the Avaya 1210, 1220, and 1230 IP Deskphones, and expansion modules settings, features, and functionality. For more information about telephone features, see the Telephone Features User Guide. Ring type, call log, and time offset configuration Use the following procedures to configure your Avaya 1210, 1220, and 1230 IP Deskphones.

  • Page 26: User-Defined Feature Keys

    Your system administrator assigns the user-defined feature keys as memory keys. Memory keys store phone numbers or features to give you one-touch dialing or feature activation. Use the following procedures to program memory keys on your Avaya 1210, 1220, and 1230 IP Deskphones and expansion modules.

  • Page 27: Call Placement

    Making internal calls using intercom keys Lift the handset. (optional) Press an intercom key, if required. The BCM system selects an intercom key by default. Dial the extension number. Contact your system administrator for a list of extension numbers. Avaya 1200 Series IP Deskphones...

  • Page 28: Call Answer

    Chapter 3 Call answer You have an incoming call when your IP Deskphone rings and the light flashes or when an intercom or line soft key indicator flashes. Answering a call When you have an incoming call, perform one of the following: •...

  • Page 29: Mute Key

    Mute) again to turn on the microphone. Applications key Use the Applications key to access a variety of applications directly from your IP Deskphone. To find out which applications are available, contact your system administrator. Avaya 1200 Series IP Deskphones...
  • Page 30 Chapter 3 NN40050-111...

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