Troubleshooting; Power Outages; Prox 800 Printer Shutdown; Error Symptoms And Other Problems - 3D Systems ProX 800 User Manual

15

TROUBLESHOOTING

Below is a brief outline of some simple troubleshooting procedures for the ProX 800. For electrical diagrams, see the following
placard illustrations which are also physically located on the machine:
"Power Panel Connections Placard" on page 63
•
"Power Panel Layout Placard" on page 73
•
• "Electrical Block Diagram Placard" on page 74
• "Chamber Controller Placard" on page 75

POWER OUTAGES

If you are present when a power outage occurs, or if you discover that the main power is off, switch the main power disconnect
off (see "Master Power Shut-off" on page 8)

ProX 800 PRINTER SHUTDOWN

If you do not plan on operating the system on a regular basis and want to shut it down for an extended period of time, power
off the UI and turn off the main power disconnect. See

ERROR SYMPTOMS AND OTHER PROBLEMS

SYMPTOM
Printer does not operate.
Entire system does not
power up
Printhead (IPM) does not
operate.
Elevator, leveler, or
applicator does not move.
3D Systems, Inc.
which is located on the right side of the machine.
"Master Power Shut-off" on page
CAUSE
Breaker on DC power supply is
tripped.
Loose cables or poor electrical
connections.
An E-Stop is depressed.
Main power plug is not engaged.
No power is coming from the wall.
The circuit breaker is tripped.
The laser is not turned on.
Laser interlock not satisfied.
3D equipment interlock safety relay
not satisfied, system will not enable.
Loose cables.
Interlocks not satisfied.
Bad circuit board or motor driver.
8.
Reset breaker. Refer to the
on page 73
Check the plugs and cables to ensure that they are tightly
connected and that the electrical outlet is working.
Verify that the unit power switches are ON. Refer to the
"Electrical Block Diagram Placard" on page 74
connector locations.
Reset the E-Stop(s) and press
Plug cord into the wall outlet.
Reset circuit breaker for the wall outlet.
Reset circuit breaker in the back of the machine.
Turn the laser power supply key to the
that the switch on the laser power supply is ON. Turn on
the laser. Refer to the illustration in
on page 23 for the location of this.
Read error shown on laser power supply. Call
Support Hotline" on page
Satisfy all safety interlocks or the laser will not operate. If
interlocks cannot be satisfied, and the system cannot be
enabled after pressing the
"Customer Support Hotline" on page
Secure all connections. Refer to the
gram Placard" on page 74
Check that interlocks are satisfied and that the system is
enabled.
Try to move using the Print3D Pro touchscreen application.
If no motion is possible, press
Screen to restart the system. Otherwise, contact
er Support Hotline" on page
71
ACTION
"Power Panel Layout Placard"
for
system enable.
ON
position. Verify
"Printhead Overview"
"Customer
76.
System Enable button, contact
76.
"Electrical Block Dia-
for connector locations.
Restart on the Tools Menu
"Custom-
76.