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Appendix
Troubleshooting
I experience poor sound quality when using the speakerphone.
•
For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
•
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
/MUTE to temporarily turn your microphone off. When it is
DELETE
your turn to speak, remember to press
microphone on.
•
Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone. Also, try to avoid interrupting the person at the other
end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my phone.
•
Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, the problem is probably in
your wiring or local service. Call your local telephone company.
/MUTE again to turn the
DELETE
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Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
•
Make sure that the ringer is not turned off. Refer to Ringer volume on
page 27 in this user's manual.
•
Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
•
The cordless handset may be too far from the telephone base.
•
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
•
You may have too many extension phones on your telephone line to allow
all of them to ring simultaneously. Try unplugging some of the other
phones.
•
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably on an
upper floor.
•
If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your local telephone
company (charges may apply).
•
Test a working phone at the phone jack. If another phone has the same
problem, the problem is the phone jack. Contact your local telephone
company (charges may apply).
•
Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as wireless routers, or other cordless telephones.
•
Re-install the battery, and place the cordless handset in the telephone
base. Wait for the cordless handset to re-establish its connection with the
telephone base. Allow up to one minute for this to take place.
•
Your line cord might be malfunctioning. Try installing a new line cord.
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