Resolving Problems - Honda HRM3000 Owner's Manual

Resolving problems

Unless having the power on is necessary to check something, turn off the power when checking the
condition of the lawnmower or the blade.
Problem
The lawnmower cannot be
charged.
The lawnmower will not enter an
area, or the blades and movement
have stopped.
The lawnmower stops frequently.
The lawnmower leaves the preset
area or behaves differently from
the settings.
The boundary wire has slackened
and come out of the ground or a
peg has come out of the ground.
A strange noise is heard from the
lawnmower or the lawnmower
vibrates.
The lawnmower does not leave
the docking station. No error
message is displayed.
Poor mowing results.
The lawnmower does not work
inside the boundary wire.
The lawnmower is found stopped,
and switched off in the garden.
The lawnmower goes out of the
boundary wire.
The lawnmower does not dock
into the docking station.
Check the cable connections, confi rm that the docking station's LED indicator
is on (LED indicator should turn on), check that there are no foreign material
in the charging socket that prevent a good electrical connection, and charge
the lawnmower again.
If the lawnmower still cannot be charged, contact your dealer.
The lawnmower will try to evade an area with a slope of more than 20°. In the
case of a 25 – 30deg slope (depending on unevenness of the ground)
- The lawnmower will try to escape from the slope
In the case of a slope more than 30deg slope
- The lawnmower will try to evade an area a few seconds and stop due to
"Excessive tilt"
Operation of this product with other wireless devices, remote controls, or
electric fences is not guaranteed. Contact your dealer.
See the error message on the screen and follow the instructions before
contacting your dealer. If you cannot solve the issue, contact your dealer with
the error messages ready.
Stop the lawnmower because it may cut the wire.
Be careful not to trip on the boundary wire or peg. Contact your dealer.
Check the blades if they are broken or not. Broken blades can create an
unbalanced blade disc. It can create noise.
Try to use "Quiet timer".
Contact your dealer if it cannot be solved.
- Timers were not set up correctly. Check the timer settings. See "4 MENU
30
SETTINGS" (M page ).
- The Date and Time are incorrect. Check the clock (M page 56).
- The manual STOP button was pressed, but the H button was not pressed
before closing the control panel cover.
- The lawnmower is in inactive mode.
Another cause could be that the machine is in "Home" mode.
- The lawnmower in the Auto mode will always charge the battery up to 100%.
If you want to make the lawnmower to start mowing sooner, change the
operating mode to the Manual mode.
- The cutting height is incorrect or the grass is too high. Adjust the cutting
height or cut with a standard lawnmower fi rst if the grass is too high.
- Check the condition of the blades (M page 82).
- If there are electromagnetic and electric fi elds near the boundary wire such
as power line, factory, electric noise might affect the movement of your
lawnmower. Contact your dealer.
- A power failure occurred. The lawnmower behaves as follows:
In case that the power supply is cut off for more than 30 minutes, the lawnmower
will shut off automatically to prevent the battery from becoming empty.
In case that the power supply comes back within 30 minutes, the lawnmower
will start mowing automatically. *
* The lawnmower will return to the docking station if the battery residual
capacity is low.
Record where the lawnmower goes out of wire.
Check the ground condition, weather condition and tyre condition when the
lawnmower goes out of the boundary wire. Clean up the tyre if it has any mud,
leaves, or grass. Try to continue. If the issue occurs frequently, contact your dealer.
Check station condition if it deformed or not. Check boundary wire underneath
the station (M page 12). Clean up the charging socket of both the lawnmower
and station.
Resolving problems
Solution
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