Resolving Problems - Honda HRM 520 Owner's Manual

Messages / Resolving problems

Resolving problems

Unless having the power on is necessary to check something, turn off the power when checking the
condition of the lawnmower or the blade.
Problem
The lawnmower cannot be
charged.
The lawnmower will not enter an
area, or the blades and movement
have stopped.
The lawnmower stops frequently.
The lawnmower leaves the preset
area or behaves differently from
the settings.
The boundary wire has slackened
and come out of the ground or a
peg has come out of the ground.
A strange noise is heard from the
lawnmower or the lawnmower
vibrates.
Lawnmower does not leave the
docking station. No error message
is displayed.
Poor mowing results.
Lawnmower does not work inside
the boundary wire.
The lawnmower goes out of the
boundary wire.
The lawnmower does not dock
into the docking station.
Noticeable wheel tracks.
The lawnmower does not enter
narrow corridors.
62
Check the connections, and charge the lawnmower again.
If the lawnmower cannot be charged, contact your dealer.
The lawnmower will try to evade an area with a slope of more than 20°. In the
case of a 25 - 35deg slope (depending on unevenness of the ground)
- The lawnmower will try to escape from the slope
In the case of a slope more than 35deg slope
- The lawnmower will stop due to "Excessive tilt"
Operation of this product with other wireless devices, remote controls, or
electric fences is not guaranteed. Contact your dealer.
See the error message on the screen and follow the instructions before
contacting your dealer. If you cannot solve the issue, contact your dealer with
the error messages ready.
Stop the lawnmower because it may cut the wire.
Be careful not to trip on the boundary wire or peg. Contact your dealer.
Check the blades if they are broken or not. Broken blades can create an
unbalanced blade disk. It can create noise.
Try to use "Quiet timer".
Contact your dealer if it cannot be solved.
- Timers were not set up correctly. Check the timer settings. See "4 MENU
25
SETTINGS" (M page ).
- The Date and Time are incorrect. Check the clock (M page 50).
- The manual STOP button was pressed, but the H button was not pressed
before closing the control panel cover.
- The lawnmower is in inactive mode.
Another cause could be that the machine is in "Home" mode.
- The lawnmower in the Auto mode will always charge the battery up to 100%.
If you want to make the lawnmower to start mowing sooner, change the
operating mode to the Manual mode.
- The cutting height is incorrect or the grass is too high. Adjust the cutting
height or cut with a standard lawnmower first if the grass is too high.
- Check the condition of the blades (M page 68).
- If there are electromagnetic and electric fields near the boundary wire such
as power line, factory, electric noise might affect the movement of your
lawnmower. Contact your dealer.
- A power failure occurred. The lawnmower behaves as follows:
In case that the power supply is cut off for more than 30 minutes, the lawnmower
will shut off automatically to prevent the battery from becoming empty.
In case that the power supply comes back within 30 minutes, the lawnmower
will start mowing automatically. *
* The lawnmower will return to the docking station if the battery residual
capacity is low.
Record where the lawnmower goes out of wire.
Check the ground condition, weather condition and tyre condition when the
lawnmower goes out of the boundary wire. Clean up the tyre if it has any mud,
leaves, or grass. Try to continue. If the issue occurs frequently, contact your dealer.
Check station condition if it deformed or not. Check boundary wire underneath
the station (M page 12). Clean up the charging terminal of both the lawnmower
and station.
Try to reduce the work timer.
You can reduce the work timer automatically by using "Seasonal timer". Try to
increase "passage width".
Check the "passage width" setting. If necessary, you can use the "Narrow
passage" function (M page 37).
Solution